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All reviews great hotel small water park regular pool great cinnamon rolls large luggage apple butter nice breakfast included short walk from the main street ihg property parking permit outdoor pool and hot tub breakfast choices very clean hotel within walking distance newer hotel big tv room cleaning
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Reviewed 13 June 2018 via mobile

This is a very nice hotel. Lots of stuff for a family. Two pools, pool tables and a FREE game room with tons of video games to keep the kids occupy for a while. The rooms are very big and spacious. Everything is new and up to date and very modern.

Stayed: June 2018, travelled with family
Thank slkric4077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile

The hotel staff were very helpful and friendly and the room was clean and quiet. The pool area was great for the kids as well as adults and was clean and kept up nicely. There was free breakfast available each morning. The location of the hotel was excellent and you can walk through downtown and still be close to your room.

Stayed: June 2018, travelled on business
Thank childerst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

We visited Gatlinburg for the first time in 30 years. This hotel far exceeded our expectations. We were upgraded upon our arrival and had a great view of the mountains. The desk clerk (Marisol) gave us great advice for dining and was a smiling face we could count on when needed.

Room Tip: Request a mountain view
  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2018 via mobile

We make a trip here a couple times a year. We have stayed at all kinds of places. This was the best place we have stayed at by far. If you have kids it’s convenient to everything in downtown Gatlinburg. We didn’t have to drive anywhere...walking distance to everything. We have a 1 and half year old who LOVED the kids water park. It was awesome. The continental breakfast was decent. Staff was extremely friendly. The place always looked clean. I have no complaints about this hotel and we would definitely stay again.

Stayed: June 2018, travelled with family
Thank Ashley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018 via mobile

Like the title says this hotel lives into the word hospitality! I had some of the best service ever here! The staff was very friendly, hotel was very clean, and they had a great complimentary breakfast. If and when I come back to Gatlinburg I will 1000% stay here again!!!!!

Stayed: December 2017, travelled with friends
1  Thank SchrenaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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