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Cheryl A

Love this hotel!

5.0 of 5 bubblesReviewed 20 Aug 2024
We love coming back to stay here. It is in a great location and is always clean and so well-maintained with wonderful service. Staff are excellent--they are all so friendly and accommodating including the front desk, housekeeping, food service and even maintenance (who gave us chocolates after he fixed our sink drain!) We stayed here with our guests 8 years ago for our wedding at a local winery and returned this month to celebrate our anniversary which staff took the time to recognize. Thank you so much for a wonderful stay once again!
Date of stay: August 2024
Room Tip: You can walk to many stores and restaurants. There's a walking area and playground behind the...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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1 - 6 of 96 reviews
Reviewed 28 May 2024

Solid TownePlace Suites in a popular (and newer) area of Vancouver, WA. Very convenient to a number of eateries and there are three French bakeries nearby! Within a couple of miles is a Chuck's grocery store where you can source all types of fresh produce and grocery. Room is just OK and the check-in staff is friendly. Be aware that they charge $ 10 for about an overnight parking even though it is nowhere near busy part of town...

Date of stay: May 2024
Trip type: Travelled as a couple
Thank _tomnguyen001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 September 2023 via mobile

Lovely hotel, very nice staff, great location. We are platinum members & were upgraded to a 1-bedroom suite. Very quiet on the 4th floor. Great location to shopping & restaurants. Looking forward to breakfast this morning. Taking a tour of Multnomah Falls today.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank TravelDiva001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2022

We have stayed here several times. On one visit
My wife left her favorite pillow. We thought it was gone forever. On our Current stay, she asked housekeeping to look for it. Jojo, hospitality member, successfully found it and returned my wife’s pillow. Jojo went above and beyond and exemplifies the word service. Highly recommend.

Date of stay: October 2022
Trip type: Travelled on business
Thank robmyles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kyle Byrd, General Manager at Towneplace Suites Portland Vancouver, responded to this reviewResponded 10 July 2023

Hello robmyles,


Thank you so much for the review and for staying with us! I'm glad Jojo was able to take care of you and reunite you with your lost pillow! We take great pride in our service and I'm happy to see that is showed on your visit. I hope we can welcome you back again.

Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2022

I’ve never been treated such disrespect in all the hotels I stayed in. I had multiple things that happened staying at this hotel. The manger jasmine has harassed me and I am 16 years old. Some of the things has happened is when I was babysitting a little boy the manger came up to me and said I can’t have any guest, and I said is there a law I can’t babysit a child then she called me a pet and told me to put a mussel on my mouth. Another thing that has happened I went to go get water in the workout room she stopped me and said I have to be 18 and I said I’m just getting water she didn’t let me then I look at the sign and it said you can be in the room 14 and older. More things has happened but that’s just a little. After everything she kicked us out the next day when my mom is a traveling and only gave us a few hours to move all of are stuff. We talked to the main manger he did nothing about it and after all of that she charged things on my moms card like 20 bottles of wine and double charged are stay.

Date of stay: July 2022
Trip type: Travelled with family
Thank evagU7693ZA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2022

This is a very nice hotel in a wonderful location. Surrounded by a park and office space, it's very quiet and private. A short drive to stores and restaurants. Room was clean and looked to be in good order. Everything was neat and looked fairly new. Our two bedroom suite had a rare for Towneplace, and very nice, second bathroom. Kitchen was well-stocked with utensils. Dog friendly too, which is a bonus. Be sure to consider this hotel when in the Portland/Vancouver area.

Date of stay: January 2022
    • Value
    • Cleanliness
    • Service
Thank frankoco
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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