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The Lexington Hotel, Autograph Collection
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Reviews (4,193)
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1,472
1,594
647
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201
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All reviewsgreat locationmarilyn monroestarbucks attachedirina borukhovnew yorkelite membersmarriott propertiestimes squaregrand central stationnice lobbyrooms are smallart decoking roombottled waterlobby arearockefeller centerstreet noise
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63 - 68 of 4,194 reviews
Reviewed 2 weeks ago

The location was great, the staff was more than accommodating. The cleaning staff went out of there way to meet our needs. It was a very comfortable home base for a weekend in the city. We will be back

Room Tip: Go bigger if you can
  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank slimcess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaizad C, General Manager at The Lexington Hotel, Autograph Collection, responded to this reviewResponded 2 weeks ago

Hello slimcess,

We appreciate your review! We're so glad our location was convenient and the staff was friendly. We hope you had a great stay in the city and made some new memories!

Thanks again!

Dan Briks
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Amazing location. We had two double beds to sleep 3 people. Room was bigger than we expected. Great power shower. Lovely bar. Free tea and coffee in the mornings. Comfy beds. Lots of traffic noise at night which the windows didn’t really block out unfortunately. Would book here again.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jolewis208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaizad C, General Manager at The Lexington Hotel, Autograph Collection, responded to this reviewResponded 2 weeks ago

Thank you for the 5/5 rating, jolewis208!

We're delighted that you had a lovely stay with us and that you appreciated our spacious and comfortable accommodations as well as our amenities.

We look forward to welcoming you back in the future for another wonderful stay!

Dan Briks
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We thought the hotel was great and really appreciated the concierge - she was so knowledgeable and helpful. We were in town for just a few days and she helped us get a lot done during our stay! All the staff was friendly and helpful. The midtown location worked really well for us.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank karijohnson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaizad C, General Manager at The Lexington Hotel, Autograph Collection, responded to this reviewResponded 2 weeks ago

Thank you for the 5/5 rating, karijohnson1!

We're delighted that you had such a pleasant stay with us and that our concierge team took such wonderful care of you. We look forward to welcoming you back in the future!

Dan Briks
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Stayed at The Lexington Hotel recently to celebrate my wife's birthday. Another great experience with upgraded accommodations and first-rate service. In particular, I want to acknowledge Irina Borukhov, who took the time to personally greet us upon check-in and even arranged for an in-room amenity in recognition of my wife's birthday. My "go to" property in NYC!

Stayed: April 2018
2  Thank scburdick5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaizad C, General Manager at The Lexington Hotel, Autograph Collection, responded to this reviewResponded 2 weeks ago

Thanks, scburdick5!

We're delighted to hear you had such an outstanding stay with us! It's wonderful we could accommodate you for your wife's birthday celebration - that's what we like to hear! We're looking forward to welcoming you back soon for another memorable experience!

Dan Briks
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The sophisticated Jose checked us in and yes, he was just that. Very friendly with a charming smile. The room was small, but its New York. I was a little disappointed the room wasn't as clean as I would hoped. In fairness though, I was once a Director of Housekeeping for a hotel. We were given beverage coupon, but it was impossible to get service. We would have spent so much more money on drinks . We ended up going else where each evening. Very chic and pretty place. Room attendants and houseman we saw in the hallways were very pleasant and greeted us with a good morning or hello. Nice touch. Starbucks was right there as well, because I just cannot start my day without a cup of Java. We'll be back.

  • Stayed: May 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Ballinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaizad C, General Manager at The Lexington Hotel, Autograph Collection, responded to this reviewResponded 3 weeks ago

HI Ballinha,
We are thrilled to hear you had such a great stay with us! It is wonderful that you enjoyed our attentive staff and comfortable rooms. It is also great that you loved our convenient location. However, we are disappointed you were not completely satisfied with our cleanliness and we will address your concern with our team.
We hope to see you soon for another fantastic stay!

Dan Briks
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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