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NYC TV & Movie Tour
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Ways to Experience Macy's Herald Square
NYC TV & Movie Tour
1,081 Reviews
from HK$489.02
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from HK$761.60
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from HK$222.39
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from HK$1,034.17
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Reviews (4,914)
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Traveller rating
2,078
1,599
778
252
207
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All reviews wooden escalators huge store iconic store ralph lauren christmas windows shopping experience new york great place to shop under one roof holiday season bargains floor shoppers shoes displays clothing nyc
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Reviewed 17 August 2018

It’s THE PLACE for the shopping freaks. It is a huge store (I guess 10 to 11 floors) with almost all big brands available. They have all the different kinds of products that you can think of may it be cloths, accessories, cosmetics, baby products, footwear, perfumes, bags, and much more. It is so huge that they even have accommodated eateries within the store. They have Subway to Starbucks and much more to satisfy your stomach before you go satisfied with your shopping. It is very clean and well maintained and the staffs are helpful as well. A must visit store for a life size shopping experience.

Date of experience: June 2018
Thank nikushah21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2018 via mobile

Macy's Herald Square is the stuff of legends but not necessarily for those who are serious about a quality shopping experience.

When you walk in, you're bombarded by associates trying to get you to test new scents; too many and the scents are too close to differentiate (men and women).

In the regular departments, it takes forever to get the attention of an associate, as they're short staffed for the masses of people needing assistance.

Their clearance departments especially shoes (called Last Act) are an unparalleled upheaval and chaos no one should be subject to. They have 1 (on a good day) 2 clerks taking your size request among many who have no regard for courtesy or consideration. However, the plus was an associate named Nicole who remained calm, professional and patient even with sometimes as many as 20 women asking for 2 and 3 shoes at a time.

While you may want to visit the largest store in the US, you may want to simply walk through and observe; you'll probably get better service, offerings and selections at your local Macy's.

Date of experience: August 2018
Thank DCN2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2018

Huge department store, with all the shopping you will need.
Most brands available, with good discounts always, most of the time more cheaper than the individual stores in the city.
Places to eat in-store, from Pizza and McDonalds, etc.
Subway station is just outside.
Free WIFI.

Date of experience: August 2018
1  Thank Sumanth S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2018

If you happen to get to Macy's on your trip to NYC, try to get to the Lancome area and ask to see Natalie. She does amazing work with makeup and will find just the right thing for you. She is a valuable asset to the store with her extensive cosmetics knowledge and experience with application.

Date of experience: August 2018
Thank tonis154
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2018 via mobile

We had a fun time shopping on every level of Macy’s. 10 floors total including the lower level.
The staff are very friendly. They give a discount (10%) most departments on non sale items if you mention you’re a tourist.

Date of experience: August 2018
Thank 340darlav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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