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Eric C

Leo is the best

5.0 of 5 bubblesReviewed 10 Apr 2024
I got excellent service down in the bar/restaurant section from Leo. I recommend the pigs in a blanket! I would stay for the jazz and lively vibes. This is a staple of the area and has a lovely atmosphere that would be fun for locals or visitors.
Date of stay: April 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reagan S, Guest Services / Front Office at The Roxy Hotel New York, responded to this review
Responded 17 Apr 2024
Thank you for your review! We're thrilled to hear that Leo provided you with excellent service and that you enjoyed your pigs in a blanket - that my personal favorite! We look forward to welcoming you back for more jazz.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 10 April 2024

Had a great lunch at Roxy, all thanks to Leo! He was super attentive, knew his stuff, and made sure we had a good time. Leo’s timing was spot-on, and his friendly vibe added to the whole experience. Big shoutout to Leo for making our lunch awesome!

Date of stay: April 2024
Trip type: Travelled on business
Thank Maria R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reagan S, Guest Services / Front Office at The Roxy Hotel New York, responded to this reviewResponded 10 April 2024

We're thrilled to hear that Leo provided such a memorable dining experience at The Roxy! We'll be sure to pass along your kind words. We appreciate your support and hope to welcome you back again soon for another great meal!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2024

Leo always takes great care of us at the Roxy Bar. Anything you need and Leo can make it happen. He has gotten us breakfast when we missed the 11am cutoff and he always pops up when we are ready for another round. Always appreciate his attentiveness and grace!

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Mike D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reagan S, Guest Services / Front Office at The Roxy Hotel New York, responded to this reviewResponded 10 April 2024

We're grateful to hear that Leo consistently provides exceptional service at The Roxy Bar! Your kind words mean the world to us, and we look forward to serving you again soon!

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Reviewed 9 April 2024

I come to eat at the Roxy every Tuesday morning and am greeted by the incredible staff, specifically Leo! Leo is kind, welcoming, and always makes me feel right at home every week! The food is excellent and the service is unbeatable! Would recommend to anyone visiting or living in NYC!

Date of stay: April 2024
Trip type: Travelled on business
Thank Julia C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reagan S, Guest Services / Front Office at The Roxy Hotel New York, responded to this reviewResponded 10 April 2024

We're delighted to hear that Leo consistently provides you with such exceptional service during your visits to The Roxy! Thank you for your loyalty and choosing to dine with us every Tuesday. We look forward to welcoming you next week!

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Reviewed 9 April 2024

Leo was our server at the Roxy and was amazing at the Roxy hotel restaurant. Very attentive, polite, speedy and impressive. Highly recommend !!! The service was over the top great and very knowledgeable. He was kind enough to track down oat milk for my allergy as well!!

Date of stay: April 2024
  • Trip type: Travelled on business
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Thank Barry K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reagan S, Guest Services / Front Office at The Roxy Hotel New York, responded to this reviewResponded 10 April 2024

We're delighted to hear that Leo provided such exceptional service during your visit! We're thrilled to have exceeded your expectations, and we appreciate your recommendation. We hope to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2024

Beautiful vibe, pleasant staff, comfy beds, delicious food, and great music. The Roxy sets a high bar of luxury and service like no other. Our server, Leo, was excellent at breakfast. Had a great time here. I would absolutely stay at the Roxy again.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Thomas C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reagan S, Guest Services / Front Office at The Roxy Hotel New York, responded to this reviewResponded 10 April 2024

We're thrilled to hear you had such a wonderful experience with us! Thank you for your kind words and choosing to stay at The Roxy. We look forward to hosting you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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