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Reviews (2,398)
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1,077
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All reviewsherald squaregreat locationtimes squarenew yorkpenn stationfree breakfastthe breakfast areaempire staterooms are smallbagelsaround the cornerwould definitely stay here againfront desk stafftwo double bedsstreet noisecentral locationfew blocks
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205 - 210 of 2,398 reviews
Reviewed 3 August 2017

I was staying for business, so location didn't really matter but as a point it is close to Herald Square, Times Square, Lord & Taylor, etc so that's a definite plus in general!

Very traditional hotel, with small rooms and lobby. Gentleman at front desk was great--a lot of people were clamoring around him asking questions; and he remained calm and extremely friendly while helping everyone.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank l4lx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

Hotel is in a great location (close to MSG and subway). However, one of our rooms was not ready by the 3 PM check in time which is unacceptable. Another room on a separate floor was made available after a 20 minute wait.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank cuse21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

This is the second time we've stayed at this hotel. It's within easy walking distance from Penn Station, Time Square, the Empire State building, and so many other attractions. The Korean restaurant next door is one of the many wonderful eating places that are nearby. The staff are very welcoming and the breakfast is outstanding. Can't wait to stay here again.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Marsha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017

Problems with directions to parking (the front desk help didn't remember streets are closed on Sunday and 4 calls to the hotel went UNANSWERED while I was sitting in the wrong parking facility), water pressure in room, lack of towels. Location is excellent so we powered thru it. Not my best Hampton Inn experience.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank vincentdG7117BY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

This Hampton Inn is positioned in a great spot, just a few blocks from Times Square, if driving in, use the parking garage on the same street, easy access to the hotel, although parking is a bit pricy but again this is NY. Staff very friendly and helpful. Rooms clean and fresh. Breakfast is included and decent compared to other hotels. This hotel is a good place to bring family, rates are reasonable.

Stayed: July 2017, travelled with family
Thank brianwG2326RN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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