My husband and I spent 3 nights at the Harborside last week. This hotel was a quick 10 minutes taxi ride from the airport. We arrived Thursday to heavy rain that continued into Friday afternoon. I had forgotten to pack our umbrellas. I asked at the check in desk if they had any umbrellas for sale/rent. They were happy let us borrow one as they have a few to lend out. The front desk staff was wonderful and always ready to help. We had a king bed with a window looking out onto State St and could see toward the Long Wharf area. We loved the exposed brick wall and general feel of the room. The room was a nice size and the shower was too. The only thing we thought was strange was there was no closet so no where to hang our clothes, especially when we came in after walking in the rain! We had only once had a hotel room with no closet but they had a wooden strip with pegs on the wall with a few hangers. So, with no closet there is no ironing board or iron, which for this trip was fine, but there are times you just need to use an iron. I am sure if I asked at the desk they may have had something. There was a 2 drawer nightstand on each side of the bed which held a few items. We felt the room was quiet despite facing the main street, we never heard anything. We felt the bed was comfortable with at least 6 pillows on the bed, mostly very soft but we slept great! This hotel is in a great location. It took us a while to figure out that we could quickly get to the Quincy Market, Faneuil Hall, Long Wharf and North End in a short walk. We were able to get to a starting point of the Freedom Trail from there. This is definitely a very walkable city. We are from the Chicago area and that is so spread out! There is a small fridge in the room which was nice to hold a few drinks and in the morning they had coffee/tea down in the bar area along with some small granola bars and apples. At the end of the block is a 7-11 and Dunkin Donuts, so not far to go if you needed something else. When we were ready to check out I asked if they would be able to call a cab, and they were happy to do that. We were told it would be 10-15 minutes or so. We sat at a little table in the window and were getting up to go out when we saw a cab drive by and really didn't stop. We waited another 10 minutes then asked if that happens and the girls said yes, sometimes the cabs a kind of "finicky". and won't hang around if they don't see anyone out there, however there were 2 other people out there, though they didn't have luggage, but the cab didn't even stop! We ended up getting a LYFT who came in like 4 minutes, probably should have just done that first, but with just being a 10 minute ride thought the cab would be easier, but I guess not! Definitely not the hotels fault! We would definitely stay here again if we were to come to Boston again.