I enjoyed my two-night stay for a quick weekend jaunt to Boston in early November.
Liked:
-Steps from great shopping, nice part of town and a close walk to Boston Common
-Quiet enough to not have street noise (I was on 13th floor)
-Friendly and helpful front desk
-Pleasant room service staff
-Clean room, nice furnishings and very large TV
-Great for business - room has a large desk and rolling chair with wired access and device charging station. Lots of outlets. Complimentary WSJ, NYT and USA Today in hallway
-Starbucks coffee packets in room with CoffeeMate single cup brew
-Taxi cabs right outside when I was departing Sunday morning
A fit nits:
-Room service wasn't very good even though we ordered simple dishes like burgers, eggs
-We found the bed to be less comfortable than we'd hope for - although it may have been the pillows that bothered us the most
-Crowded elevators (it's a big hotel)
-Bathroom a bit small (although room size is good)
Overall, I really liked the location and would return.