This is my second recent stay at the Sheraton. I have found the lobby to be grand, well appointed and inviting. The front desk staff were cordial, patient, professional and efficient. Lines to check in moved orderly and swiftly. I was warmly greeted and made it to my room in short order. The room was clean, everything was in order. In the room is an iron, an easy chair, a desk with chair, a side table, night stand, 50+ inch LG television, coffee maker and supplies, a micro refrigerator, iron and ironing board. Two complimentary bottles of spring water. Blackout shades on the window, safe in the closet. The air conditioning/heater worked perfect, there was tremendous water pressure in the bathroom and a hair dryer. I have zero complaints and feel I got what I expected, or a little more for the money. The olympic sized pool with depths from 3 feet to 5 feet on the 5th floor was astounding. The pool area was clean and modern, thoroughly enjoyable and on this visit open from 5am through 11pm, so it was available when I wanted to use it and never too crowded even for a holiday weekend. I interacted with the housekeeping staff and an engineering/maintenance technician, who were both friendly. I also found coffee, hot cider and cookies set out in the lobby at certain times. I tried the cafe... decent food and prices. None of these things can be taken for granted. Well done!!!