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Bruce A

Great location - lots of extra fees

3.0 of 5 bubblesReviewed 9 Apr 2024
A lot of money for a tiny room and even smaller bathroom. Sink faucet was loose and door to the bathroom was needed a fix. If you are a slightly larger person, you could have an issue with the bathroom and moving around at all. Plenty of extra fees. You will not pay what you think. It will be more.
Date of stay: April 2024
Room Tip: Ask about the extra fees because when you check out, your bill will be much higher than you may...
Trip type: Travelled with family
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Higa, Owner at Staypineapple A Delightful Hotel South End Boston, responded to this review
Responded 20 Apr 2024
Hi Bruce,
Thank you for choosing Staypineapple for your trip to Boston. We try to be transparent with our rates, our amenity fee, and the taxes (required by the City of Boston and the State of Massachusetts). I'm sorry that we missed the mark in your case. I'm glad you were enjoyed our location and hope you had fun in the area.
Sincerely,
Lauren
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (529)
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Traveller rating
293
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21 - 26 of 529 reviews
Reviewed 28 March 2024

Loved our whole experience. Staff were lovely, food in the restaurant was great. Bed was super comfy and enjoyed the large spacious shower. Took advantage of the bikes and explored. We adopted the plush dog and took him home and bought 2 mugs from reception. Has an advantage of having a slightly later check out time of 12pm. Overall we really enjoyed our stay and would definitely visit again.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gordon M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Higa, Owner at Staypineapple A Delightful Hotel South End Boston, responded to this reviewResponded 1 April 2024

Hello S1539BEgordonm,
Thank you for choosing Staypineapple for your wife's birthday trip! I'm glad the weather cooperated enough for you to enjoy the bikes. We hope to see you again soon!
Happiest belated birthday wishes to your wife!
- Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2024

Very friendly and helpful staff.
Small bathroom and limited space for clothes storage.
Coffee making facility, though no fridge.
Although we had a king size bed, it had single duvets.
Decent bar/restaurant ( Gay friendly).
Hotel is about 10 minute walk into town, and the area felt safe.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Higa, Owner at Staypineapple A Delightful Hotel South End Boston, responded to this reviewResponded 1 April 2024

Hi Q7974ZSjohnm,
Thank you for choosing Staypineapple for your recent trip to Boston! I'm delighted you found our team helpful and friendly! We hope to see you the next time you're in town.
Cheers!
Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2024

The burger was excellent. Also, the bartender, Eddie, was super friendly and resourceful. He provided tips of where to visit. We came from New Mexico visiting Boston for business for the first time. The rooms were very clean and comfortable. Dash was a good host.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Eddie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Higa, Owner at Staypineapple A Delightful Hotel South End Boston, responded to this reviewResponded 26 March 2024

Hi Eddie-
Thank you for choosing Staypineapple Boston and The Trophy Room. I'm delighted to hear that you enjoyed your comfortable stay, yummy burger, and meeting our very own Eddie! We hope to see you again soon.
Cheers!
Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2024

Love this place! Would highly recommend. The rooms are quiant and the place has a great vibe. The pizzas are delicious, they have the best crust. 😋 The drinks are always on point and the bartenders are very friendly. We loved Eddie! Will be back again soon!

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Stephanie A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MJ Mauhad, Guest Services / Front Office at Staypineapple A Delightful Hotel South End Boston, responded to this reviewResponded 2 March 2024

Thank you very much for staying with us here at StayPineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

MJ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2024

The hotel is modern, clean, and quite original in the stylings. The room was fairly small but not tiny. There isn’t a wardrobe or dresser for clothes, just a few hangers on the wall. This is probably the only negative about the place. The bed was very comfortable. We weren’t sure about the two individual duvets, but it wasn’t an issue, just unusual.
The location is decent, with a 7-11 on the same block, Back Bay subway a 5 minute walk, Prudential Centre 15 minutes away and downtown 15 minutes away.
If we were to revisit Boston we would probably stay here again.
Also, the staff were brilliant. Jeff being fantastic on the front desk and deserving of a special mention as he is a real asset of the hotel.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank dc366
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MJ Mauhad, Guest Services / Front Office at Staypineapple A Delightful Hotel South End Boston, responded to this reviewResponded 2 March 2024

Thank you very much for staying with us here at StayPineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

MJ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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