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All reviews logan airport orient heights close to the airport park and fly front desk shuttle service hour shuttle early flight free shuttle great hotel next morning clean rooms rental car business center would stay here again hotel staff new england
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Reviewed 16 March 2016

I had to fly out of Logan to catch an early flight to Dallas and rather than driving from Rhode Island and park at the airport for 3 days, I decided to spend the night and take the shuttle they provide the next morning. I'm glad I did because it was an excellent experience all around. The layout of the hotel really caught my eye, and the cleanliness and space were truly welcoming. Had a great dinner the night before my flight and was able to relax before a grueling few days away. Customer service was terrific in all aspects. The shuttle the next morning was prompt and very easy. I was at the terminal in 10 minutes and was glad I didn't have to deal with traffic.Upon my return, all was needed was a quick call to say I needed to be picked up and the shuttle was there in about 10 minutes. Those looking to park and fly at logan should look into this alternative, as I found it to be cheaper since the parking was free. Great rates and a great stay. A nice combination.

Date of stay: March 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank JP M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndieVal, Manager at Hilton Garden Inn Boston Logan Airport, responded to this reviewResponded 18 March 2016

Dear JP M,

Thank you for staying with us and choosing our Park & Fly package! We are glad to hear that you found our free parking and complimentary 24 hour shuttle to be convenient! We look forward to welcoming you back soon! You Can Count on Us!

Your Friends at the Hilton Garden Inn Boston Logan Airport

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Reviewed 15 March 2016

Stayed one night before flying out early. Got to the hotel around 7 pm check in was easy as I did it on line. We were all hungry and ate at the restaurant in the hotel. Food was good but the service was tremendous. They were busy but they could not do enough for us. Shuttle to the airport was easy. My only complaint was the bed covers were loud, that's not a typo ... If you moved it was loud , crunchy ..... Not sure if that's because it's new.

Date of stay: February 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank MaineMan2Maine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndieVal, Manager at Hilton Garden Inn Boston Logan Airport, responded to this reviewResponded 18 March 2016

Dear MaineMan2Maine,

Thank you for staying with us! We appreciate your feedback and are happy to hear that you enjoyed our wonderful service and convenience 24 hour shuttle to the airport! We look forward to welcoming you back soon! You Can Count on Us!

Your Friends at the Hilton Garden Inn Boston Logan Airport

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Reviewed 13 March 2016

One of the nicest hotels I have stayed in to be honest, it is a Garden Inn so not spectacular in any way but the friendliness of the staff along with extremely well kept rooms makes it perfect for a business trip.

Date of stay: March 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank M8199WIchristians
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndieVal, Manager at Hilton Garden Inn Boston Logan Airport, responded to this reviewResponded 18 March 2016

Dear M8199WIchristians,

Thank you for staying with us and sharing your feedback! We are happy to hear that you enjoyed our friendly staff and well kept rooms! We look forward to welcoming you back soon! You Can Count on Us!

Your Friends at the Hilton Garden Inn Boston Logan Airport

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Reviewed 11 March 2016

I had the chance to stay here while I was in town for an interview. From the moment I walked into the hotel the service was excellent. Kathy at the front desk was amazing! Actually everyone at this hotel is pretty amazing including the shuttle driver who picked me up at the airport, the agent who checked me and the server who helped me get a quick breakfast when I was running late for my interview. Looking forward to staying here again. OH and I got the job so its a lucky hotel!

Date of stay: March 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank NathanArthur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndieVal, Manager at Hilton Garden Inn Boston Logan Airport, responded to this reviewResponded 18 March 2016

Dear NathanArthur,

Thank you for staying with us and congratulations on your new job! We are glad to hear we enjoyed your stay and made a positive impact while you were in town for a job interview. We look forward to welcoming you back soon! You Can Count on Us!

Your Friends at the Hilton Garden Inn Boston Logan Airport

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Reviewed 11 March 2016

Wow..... A brand new Hilton Garden Inn.....and it's in Boston. Where do I start? From the moment we walked in we knew we had found a winner.The property is not only new but absolutely beautiful. We approached the front desk where we were welcomed to the hotel by three smiling faces...happy employees says alot about a business to us. Once we gave them our name they told us they were expecting us, thanked us for for choosing Hilton, and thanked me for being a Diamond member and informed us our room was ready. The General Manager Kevin was walking by as we checked in and asked us what brought us to the area. When I expressed my excitement about a new Hilton Garden Inn he offered us a tour. Hilton hit a home run when they built this property. Once we settled in we went down to get a bite to eat. We decided to sit at the lobby bar for dinner. The food was amazing and the service was as well. Yes, the property is new but what will keep me coming back is the people and the sevice they provided. I travel for business and I must say....this team of employees should get a shout out by Hilton for delivering " First In Class Service" There is no question where I will stay every time I come to Boston.... I have found my new home away from home.

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Dawn L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndieVal, Manager at Hilton Garden Inn Boston Logan Airport, responded to this reviewResponded 18 March 2016

Dear Dawn L.,

First off, thank you for your loyalty as a Diamond member and we are delighted to hear that you found your new home away from home with us! We are happy to have you and so glad to hear that you had a wonderful experience from the moment you checked in. We take great pride in our service and are so glad that you found it to be "First in Class!" We look forward to welcoming you back soon! You Can Count on Us!

Your Friends at the Hilton Garden Inn Boston Logan Airport

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