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Reviewed 18 January 2023 via mobile

Nice hotel in a convenient location to explore Boston. Our family had 2 premium rooms with 2 Queens in each, which included a view of the city. Beds were comfortable, but the heater was very loud turning on and off each night. You could also hear other guests talking in the hallway. There is no room service available but the hotel does have a restaurant with a limited food menu for breakfast and dinner. Staff was helpful and courteous and we would definitely stay here again.

Date of stay: January 2023
Trip type: Travelled with family
Thank kurin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Robert Rivers, General Manager at Hotel AKA Boston Common, responded to this reviewResponded 2 weeks ago

Good evening Kurin,

Thank you for your comments and offering some thoughts on your stay at Hotel AKA Boston Common!

AKA Hotels has acquired this hotel, as of 9 January, we are bursting with ideas which will have enormous favorable impact on the guest experience and we are working tirelessly to implement. Menu development is in play and Room Service is just around the corner.

We will attempt to determine your room accommodation and explore why the heater was disruptive, and certainly this can be corrected.

Our apologies that we were not quite 100% and please let us know of any return so that we might push to our high floors as an upgrade.

Best,

Robert

Robert Rivers
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2023

Great location for tourist visits. Across from Boston Commons, Granary Burial Grounds and the Freedom Trail. Very quiet. Typical Kimpton boutique hotel with the morning coffee (7:00 am) and wind-down wine. Excellent front desk and housekeeping staff. Views to the Charles and the bay from the upper floor rooms. Excellent wifi. The T is a two minute walk for public trans. Lots of restaurants in the area.

Room tip: Upper floor rooms have better views toward the Charles and to the bay.
Date of stay: January 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Ralff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Robert Rivers, General Manager at Hotel AKA Boston Common, responded to this reviewResponded 2 weeks ago

Good evening Ralff,

Thank you for your stay at Hotel AKA Boston Common and we are excited to see your perfect rating of our newest hotel!

Location is key in any city, and we truly are blessed with an address of 90 Tremont Street and being literally steps from all that is Boston! History is out our front door, or if you wish to have a cocktail at Better Sorts Social Club you can view from the comfort of our restaurant/bar.

We hope that you return to explore more of this favored American city,

Robert

Robert Rivers
General Manager

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Reviewed 5 January 2023 via mobile

We love staying at the Kimpton! We always have a good time! The Kimpton nine zero was no exception! The staff is is so nice and also treated our dogs so well! They give them such love and attention! Furthermore, it's a beautiful well kept hotel! Alex and Mike were absolutely amazing and gave our pups all the love and attention they could want! We will always stay at the Kimpton when we're traveling with our pups!

Date of stay: January 2023
Trip type: Travelled as a couple
Thank cinimar766
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Robert Rivers, General Manager at Hotel AKA Boston Common, responded to this reviewResponded 2 weeks ago

Good evening Cinimar,

Well, Happy Belated New Year!

As a newly member of the now Hotel AKA Boston Common we thank you for your stay and hope to see you New Years Eve 2024!

AKA Hotels is very guest-focused and being new to this property I wanted to reach out to past reviews and ensure that you received a response, least we can do since you took time to complement our team and hotel.

We look forward to your return,

Robert

Robert Rivers
General Manager

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Reviewed 19 December 2022

Had a mini-vacation this past weekend. The hotel was perfect. The manager and front desk were welcoming, friendly, and responsive to all inquiries. The room was very comfortable and due to booking with a travel-agent were were able to get a room upgrade with an amazing view. I really enjoyed the happy hour and even though we didn't bring the dogs, seeing how dog friendly the hotel was a happy plus.
Would recommend and would stay there again.

Date of stay: December 2022
    • Value
    • Rooms
    • Service
Thank mdaley03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Brian Smith, General Manager at Hotel AKA Boston Common, responded to this reviewResponded 20 December 2022

So great to hear about your experience here at Kimpton Nine Zero mdaley03. Glad you chose to stay with us on your mini-vacation here in Boston. Thanks for the recommendation and we look forward to seeing you again soon.

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Reviewed 19 December 2022

this hotel is all about the location, great city view and the excellent performance of the staff. Special mention to Alex, Liz, Rilli and the very accommodating valet staff. I am a very loyal Kimpton guest. This team is among the best i have encountered.

Room tip: The staff is very easy to interact with
Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank K8319JVarthurd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Brian Smith, General Manager at Hotel AKA Boston Common, responded to this reviewResponded 20 December 2022

Thank you K8319JVarthurd! Your feedback is greatly appreciated and it is wonderful to hear how our front desk and valet teams made a special impact on your experience. I agree they are the best but I am a little biased so it is good to get another perspective. Please know your comments will be shared with them to recognize their efforts and impact on making Kimpton Nine Zero a special place to stay. Come back and see us again soon. Thank you!

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