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Reviewed 21 October 2016

We were in town for a college visit at Suffolk University. The hotel is in a great location with the staff very friendly and accommodating. The room is very spacious with the ability to open the windows to bring in fresh air. You do have to pay $50/night for parking which is to be expected in a big city. We appreciated receiving a text knowing that if we needed anything, we could text back. If our son decides to go to this college, we will be making frequent visits and staying at the Doubletree Downtown.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Pamela F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2016

The room was impeccably clean. Even the windows were immaculate. The room had a fresh smell, was quiet, and just perfect. Walking distance of theater district and many restaurants. Safe and very accommodating location.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Passandgo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2016

All of the DoubleTree by Hilton Hotel in Downtown Boston are fabulous! We did not arrive to our room until 2am and the overnight staff greeted us warmly with smiles and cookies! The next night, we asked for cookies again even though we had already checked in and they happily shared more!

I was not a HHonors member when we checked in, but at the conclusion of my trip, Touriya, the lovely and friendly front desk staff member, explained to me all of the benefits I would receive by a no-cost, no-pressure sign up at that time. She was extremely patient, helpful, and knowledgeable! I would definitely recommend this hotel.

Date of stay: October 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Jen162015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2016

First impressions of the area the hotel was in wasn't great. It's opposite a large hospital and certainly isn't in a touristy part of town. After 24 hours though we quickly realised that Boston is a pretty much small city and everything was pretty much within walking distance, and the area seemed to be very safe.
The hotel itself is fine as you would expect from a Hilton property, reception staff were very friendly and efficient, the bar staff I found to be a little abrupt, however they got the job done. There seems to be strange hours in the bar, as we were on holiday we'd been out most of the morning and afternoon. My wife wanted to go back to the hotel to rest and freshen up before we went out for dinner, so being a typical man I viewed this as an opportunity for a sneaky beer. I went to the bar a 4.10pm on a Tuesday and although there was a bartender there, I was informed that the bar didn't open till 5pm (seriously, I'm Irish, I like a pint a bar not opening till 5pm is just something we can't comprehend). I also noticed coming back on the Monday that the bar wasn't open again it was late afternoon.
The rooms are an excellent size, with very comfortable beds, although the rooms were large the bathrooms were tiny in comparison, though this wouldn't put me off as basically in most instances as long as there's a reasonable shower you're good.
Personally I was happy with the hotel and the staff, wouldn't say I was overjoyed, but I would say this hotel would be much better for the business traveller rather than the tourist.

Room tip: Ask for a room which isn't at the front overlooking the medical centre, otherwise ambulances become a problem I believe.
Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Kevin C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2016 via mobile

We had a very enjoyable stay. Receptionists were very welcoming and helpful throughout our stay. We enjoyed breakfast and dinner in the restaurant. Linda, in the restaurant was particularly helpful and friendly.

Date of stay: September 2016
Trip type: Travelled as a couple
Thank pamandroger2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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