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All reviews great location street level downtown crossing the theater district freedom trail south station parking garage corner room fitness center central location hotel restaurant few blocks quincy market beacon hill the north end elevator lobby
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Reviewed 20 June 2015 via mobile

.....very expensive for a disappointing stay: TV work, housekeeping did not replenish shower amenities, A/C was iffy. The bartenders, waiters and concierge were great. That upped the rating! Since it is right across the street from my meeting, the location was perfect.

Date of stay: June 2015
Trip type: Travelled on business
2  Thank PegJohnston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 3 July 2015

Hi PegJohnston, thank you for sharing feedback on your recent stay. We are happy to hear that you enjoyed our downtown location however sorry to see that your visit did not exceed expectations. We would like to hear more about your travels. If you have time please reach out to us directly, qualitybosto@hyatt.com. Thank you again for your feedback. Best, Terry.

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Reviewed 18 June 2015

My wife and I stayed here for 2 nights. This hotel is in a good location, close to train stations, shops and restaurants. However, the room is a bit small, compared to what we have gotten used to over the years. Service is okay.

Date of stay: May 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank World_Traveller_838
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 3 July 2015

Hi PlanetOz, thank you for reviewing your recent stay. We are happy to hear that you enjoyed our downtown location convenient to many local restaurants, shops and area attractions. Next time you stay with us be sure to talk with our award-winning concierge who would be more than happy to provide a full list of must-try places in order to experience Boston like a local. Thank you for your review and we hope to welcome you back, soon. Best, Terry. qualitybosto@hyatt.com

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Reviewed 18 June 2015 via mobile

First rate hotel, decent pricing for Boston. The staff is charming beyond belief, very gracious people. Good location. We used the onsite dining room for breakfast and some late night lighter fare. Very fresh food using local ingredients. I would definitely return to this hotel.

Date of stay: June 2015
Trip type: Travelled as a couple
1  Thank alicew919
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 22 June 2015

Greetings Alice W. Thank you for taking the time to give us your feedback. We are so happy you enjoyed your stay here in Boston including our centralized location and abundance of food options at Avenue One. However, we are event more delighted to see that our associates are what made your stay a memorable one. We will be sure to pass along your kind words as I know this will just make their day! Thank you again for your review and we hope to welcome you back, soon. Best, Terry. qualitybosto@hyatt.com

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Reviewed 17 June 2015

Great hotel, great staff , very accommodating. Spent four days there for our 40 th anniversary . The hotel was clean , in great shape and has all the amenities. The staff did all they could to make us feel welcome , friendly and made our stay wonderful

Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank loadie49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 22 June 2015

Hello Ioadie49, first and foremost thank you for choosing Hyatt Regency Boston to celebrate such a monumental occasion! Our associates work tirelessly to ensure that each guest is treated with authentic hospitality from arrival to departure and we are happy to see that you experienced just that during your anniversary getaway. Next time you stay with us be sure to reach out in advance and we will note your preferences prior to arrival! Thank you again for your review and we hope to welcome you back, soon. Best, Terry. qualitybosto@hyatt.com

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Reviewed 17 June 2015

So nice to feel so comfortable when away from home. There are many places to choose when in Boston. But Hyatt Regency is my # 1 Choice. And last visit I got upset when I was told there were no rooms available. I was actually going to schedule my trip for another time. I don't want to stay anywhere else. I called direct to Boston vs trying on line and was able to secure a room. Made trip at scheduled time and as always - felt like I was at home.... safe, comfortable, happy. Slept like a baby in a great room. Love you guys at Boston Hyatt!

Date of stay: June 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Joan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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