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Traveller rating
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874
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61
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Reviewed 24 August 2022 via mobile

The room was nice although for a harbor view , it was hard to see the harbor from the windows. There was a nice Starbucks right in the lobby. Hotel was close to many attractions which is the good and bad of the location- very very busy area. Inside hotel was very busy too sometimes hard to get an elevator. But people who work there were extremely nice and helpful. Nice hotel but if you’re an older couple like us, might want a hotel a little less busy. Great hotel for families ! Which there were a lot of.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank Joanne P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 August 2022

Stayed in the hotel this past Saturday night, overall an excellent stay, all the staff were very helpful and accommodating from door staff to server in the restaurant during dinner. The one anomaly would be Marc H. at the front desk, who was not like the other team members. Maybe because we checked in at a reduced rate and that is why we were not treated well; ultimately his supervisor came over to help. After that was resolved, we were not even given directions to the room by Marc (which was off the lobby and we went to the elevators), he didn't ask about our reason for being in Boston , did not orientate us at all, and generally was dismissive. That was not a great start to an otherwise wonderful stay in Boston. I would stay here again based on the rest of the staff and the location, and hope that everyone gets trained at the same level.

Date of stay: August 2022
Thank 557keremb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 August 2022 via mobile

We chose to stay here because we were taking a cruise to Provincetown from Boston Harbor and the ferry leaves right outside the door of the hotel. Loved our day trip and returned to dine in one of the many great restaurants by the wharf. We ate at the hotel for breakfast and dinner, to get back the 25buck hotel daily fee. It’s a cheap shot, but we probably would have eaten there anyway as it was just so easy. The food was very adequate, so no complaints. As we were checking out, a manager quizzed us about our stay and he seemed to genuinely care. I give a place extra credit when an employee has a genuine interest in service. As for the room, it was quiet, the bed comfortable and the layout fairly spacious for a city hotel. Great scenery by the waterfront, the area also felt safe. Yes, our stay was pricey, but worth it.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank JeanneFleur63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Coleen Winfrey, Guest Services / Front Office at Boston Marriott Long Wharf, responded to this reviewResponded 7 August 2022

JeanneFleur63, it was a pleasure having you as our guest on your recent visit to Boston. We truly appreciate you taking the time to share your feedback and are so glad to hear that you enjoyed your visit. Your great feedback allows other travelers to make an informed decision when choosing a hotel for their Boston travels. Feedback from guests like yourself lets them know what a great option staying at the Marriott Long Wharf truly is. We look forward to welcoming you back on your next visit to the city.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022 via mobile

We stayed for one night with our toddler. Rooms were nice and clean. Service was fantastic. Location was the best - beautiful views of the harbor and walking distance to everything we wanted to do during our short stay. Would definitely stay again.

We had a roof rack on our car, so we were worried we wouldn’t be able to park in their garage. No problem - they parked us (and others with the same issue) right outside the front door.

Date of stay: August 2022
Trip type: Travelled with family
Thank 123dank
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Coleen Winfrey, Guest Services / Front Office at Boston Marriott Long Wharf, responded to this reviewResponded 7 August 2022

123dank, thank you for choosing the Boston Marriott Long Wharf while visiting Boston. Our location makes exploring the city with kids very easy and worry free. Our team is glad to hear that we met all of your travel needs and we look forward to welcoming you back on your next visit to Boston.

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Reviewed 28 July 2022 via mobile

Hotel is very centrally located and all you need is nearby. Rooms are average, but luckily we didn’t spend much time there. Views of the marina are gorgeous. Ayana the front desk rep was amazing and very nice. Thanks for making our anniversary memorable

Date of stay: July 2022
Trip type: Travelled with family
Thank Inspire20990340097
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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