In the "PLUS" column: 1. Great location in Back Bay and Copley Square, near great shopping and Fenway, and an enjoyable walk to the Esplanade and Public Garden. 2. Room was very clean and in great condition and most have great views. 3. Housekeeping was great. 4. Very good fitness center. In the "CON" column: 1. Check in was unnecessarily difficult. 2. Avoid the restaurant/sports bar. We went for dinner and breakfast and the food and service were bad. We went back on our second night, mainly to watch football games, and despite open tables with good tv viewing we were told that our party of two had to sit at smaller tables. This would have resulted in one of us not being able to watch the games. We found a great spot on Newbury St. instead. 3. Some staff were unfriendly and less than helpful. 4 This is a strange area to critique but the elevators have some new technology that everybody commented on and no one seemed to like. Once there was an open elevator, we pressed the floor number, but we were required to wait a few minutes for another elevator. Another time I pressed "1" by mistake, then had to ride to the first floor so I could exit the elevator and correct my mistake and go back up to "2." I know this criticism is weird, but after 4 days it was annoying and there...More
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- 00 1 617-451-1900
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- Free Wifi
- Pool
- Restaurant
- Room service