Perfect stay. Location easily walkable from BART station, to cable car, restaurants, shopping. The vibe and decor of the hotel is so unique and every day we found something new to look at. The rooms were immaculate, the beds and bedding so comfortable. The upscale bathroom had plenty of room, and the shower had good water pressure. The AC was cold and it ran without the cycling on/off some hotels use that can be noisy/disruptive. Our room on the 7th floor was very solid and so quiet (no traffic noise outside, no hallway noise, no noise from adjacent room- We did not even know there were guests in the room next to us until we saw them leaving one morning). The hotel is a really good value and it was a bonus to have the bar and the coffee shop on site. Absolutely everywhere we turned, staff members were gracious, friendly, and helpful-- not only to us, but to other guests no matter how big or small the questions. They never seemed impatient/rushed/bothered. Special thanks to Orion for helping us out one evening--stellar service is what makes guests return to properties and we will certainly be back.More
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