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“Long Day”
Review of Extranomical Tours

Extranomical Tours
Ranked #36 of 132 Food & Drink in San Francisco
Certificate of Excellence
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Attraction details
Fee: Yes
Owner description: Extranomical Tours is an independent San Francisco sightseeing tour company that specializes in small group tours to Yosemite, Muir Woods, Wine Country & around San Francisco. Due to the small size of our groups, our tours offer a distinct "traveling with friends" feel and can visit locations that larger tour buses cannot, like the Giant Sequoia Grove on our 1-day Yosemite Tour from San Francisco or small family-owned boutique wineries. We are fully insured and licensed by the State of California authorities. We train our guides one-on-one to make sure that they are knowledgeable, courteous and most of all, safe. We carefully select the locations we explore on our tours to maximize your time and allowing you to see the best local sights. We pride ourselves on maintaining an adventurous, yet easy-going atmosphere.
Reviewed 2 May 2018 via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"yosemite tour"
in 140 reviews
"giant sequoias"
in 103 reviews
"muir woods"
in 529 reviews
"day tour"
in 265 reviews
"wine country"
in 141 reviews
"total yosemite experience"
in 24 reviews
"el capitan"
in 51 reviews
"sequoia trees"
in 27 reviews
"sonoma square"
in 30 reviews
"great tour"
in 136 reviews
"wine tour"
in 88 reviews
"driver guide"
in 57 reviews
"the golden gate bridge"
in 158 reviews
"monterey and carmel"
in 20 reviews
"treasure island"
in 52 reviews
"dropped off"
in 31 reviews
"different wineries"
in 23 reviews
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236 - 240 of 2,284 reviews

Reviewed 1 May 2018

This tour takes about eleven hours, at least seven of which are in a vehicle. Because of this I requested the front passenger seat since I have a tendency to get car sick. I called Extranomical twice to confirm this and ask about the van size. Both times I was told that “in all likelihood” it would be a van. I was confident since I have taken this tour many times in the past with Extranomical and the transportation has always been in a comfortable 13 passenger van. Not today. Today our vehicle for about 250 miles was a rattletrap, no shocks, sweaky brakes, you name it. If you have a weak stomach or a weak back or a weak anything, do not book with Extranomical and risk getting this decrepit bus.

1  Thank lowthorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Extranomical, Manager at Extranomical Tours, responded to this reviewResponded 3 May 2018

Dear Guest,

Thank you for taking the time to provide this valuable feedback. We are sorry that the vehicle you were assigned did not match your expectations. We have a wide variety of vehicles in our fleet ranging from 8 to 41 passengers in size. It could vary on any different day based on a multitude of factors. Our entire fleet is inspected and maintained regularly and safety is our number one priority when it comes to all operations. Your feedback gives us the opportunity to review with our staff the communications provided to customers to be clear this experience is optimal and delivered as expected. Please contact our office to speak to Management in order for us to make good on our satisfaction guarantee.

Thank you,
Extranomical Tours

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 April 2018 via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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