Having come annually to this hotel for 15 years, I have always loved the feeling of Aloha on this property and amongst its staff. They have moved the Regency Club to the lobby- it is now bustling and under-staffed. Gone are the leisurely mornings and evenings with the feeling that you are among family. The impact of the residences next door has been a bad thing for those seeking a quiet, peaceful vacation at the Hyatt. The pool area has always been crowded, it is now much, much worse. The beach erosion makes it less attractive than other hotels in Kaanapali and guests tend to hang out up by the pool. The BIG push to have conferences and other business related functions makes this a much LESS family friendly place to stay. Again, very different feeling than before. Sadly, we will no longer stay on this property- it has become too commercialized- a pity. We will try the Andaz in Wailea next time.