This is a great place to stay in Hilo. My two daughters and I shared a 3 person room with queen and twin bed. The accommodations were quite satisfactory and met our needs perfectly. The kitchen was a big plus and we cooked dinners every evening. Cookware was a bit limited but I made do with what was there. Housekeeping was wonderful (they clean and make beds daily, which is becoming increasingly rare). I requested extra towels and got new ones every day. This is an older, lived-in property...this is not luxurious, but you are paying very little to stay here. If you plan on touring the island, this place is perfect. If you are planning to lounge on property, find a resort. We visited in December, so we were fine without A/C. There was a powerful fan in the room. One big plus for this hotel was the superb coffee and delicious banana bread available every morning. The biggest drawback was the coqui frogs that live nearby, which are very loud at night. I was able to block the sound with You Tube 10 hour recordings of waves, fans, white noise etc. My daughters got used to the frogs and didn't even notice their chirping after a while. I would go back to Dolphin Bay the next time I am in Hilo.