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The Lodge at Jackson Hole
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Reviews (1,260)
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All reviewsindoor outdoor pooljackson holerain showerstarbucks coffeeshuttle servicefree shuttlebreakfast buffetfresh fruitevery morninggun barrelgreat place to staybeautiful hotelgranolateton villagefront desk staffthird floorin town
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23 - 28 of 1,260 reviews
Reviewed 3 weeks ago

This hotel is clean, comfortable, and has a fabulous indoor/outdoor pool that is perfect for families. The staff is also very helpful and friendly. Breakfast is included and consists of a very good range of foods.

Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank karenE3475JC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I was told one rate and given a higher when I checked in. a discussion followed w/the staff being rude. The room was great, but had trouble w/air. Pool was clean , but once again the staff was not gracious in kicking us out at 10 pm.. We will find other places to stay in the future.

Room Tip: don't expect the desk clerk to be concerned about your needs.
  • Stayed: April 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank B9455GGdouglasm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LAJHMGR, Manager at The Lodge at Jackson Hole, responded to this reviewResponded 3 weeks ago

Thank you for your feedback. Please know that it is taken to heart and our staff will review your stay to make sure that any shortcomings do not happen again. Unfortunately due to health code, our pool is required to close nightly at 10pm but we do have it open again at 8am the next morning. If you would like to discuss anything with me personally please do not hesitate to call 307-739-9703, thank you again for your time and feedback.
Best Regards,
Abby
FD Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I couldn't help but notice that there was a lot of carvings of bears. this is interesting because in the one week we stayed n Jackson we saw only one bear which we had almost ran over. anyway the water was cold considering it was the middle of June. the room was clean. the staff was kind. it definatley had a cabin in the woods feel

Room Tip: when you get into the pool you want to get in slowly as to not give your body a shock when its temperature goes from normal to 43 degrees.
  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Service
Thank naoplinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The people were nice and the egg cookers were great. However Breakfast bar and display was not good. Bread was hard and fruit was not fresh. Juice was watered down. Other than that the service was good.

Stayed: April 2018, travelled as a couple
Review collected in partnership with this hotel
Thank baborel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent hotel with great amenities. Has a unique indoor/outdoor pool with swim under door, two hot tubs, one inside and one outside. Hotel offers a nice morning buffet and has a bar and dining area, but it was closed on the shoulder season not to open up again when the summer season started. Overall, great room, staff and overall impression.

Room Tip: Rooms are great as they are.
Stayed: April 2018, travelled as a couple
Review collected in partnership with this hotel
Thank 957toddw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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