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All reviews front desk guests feel the river bagels clean hotel would definitely stay here again riverside park room was spacious easy access great stay in town lacrosse nightlife mn tub mississippi keys
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3 - 8 of 138 reviews
Reviewed 27 June 2021

This hotel is clean and spacious. The rooms are modern and comfortable. The bed and linens are fresh, inviting and allow for a wonderful night's sleep.

We noticed that our bathroom sink was not draining, so were given another room immediately. The individual at the front desk, Dre, was very helpful - he changed our room, and directed us to both a store and restaurant, and checked on us when we returned. He was exceptional, as was the restaurant.

It is in a central location and close to restaurants. We would not hesitate to stay here again. Fairfield's are wonderful!

Date of stay: June 2021
    • Location
    • Rooms
    • Service
Thank Minneapolis_MNLegs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 June 2021

The room and hotel itself were nice, as was the location. However, when we arrived at 7PM on Friday the 18th there was not a clean room available. We were told to wait 30 minutes for a clean room. After explaining that we had dinner reservations and could not wait around for 30 minutes they did let us leave our bags at the front desk. We returned from dinner at 9:15 and STILL did not have a clean room available. The front desk person stalled us for about 10 minutes and then suddenly gave us the keys - when we arrived in the room it had just been cleaned, as was evident from the still wet bathroom floor. While the staff was apologetic, I never heard from a manager with an apology, nor was I offered any sort of discount on my stay. At over $200 a night with taxes and fees I expect better.

Date of stay: June 2021
    • Location
    • Sleep Quality
    • Service
Thank egutowski77
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Monica Berra, General Manager at Fairfield Inn & Suites La Crosse Downtown, responded to this reviewResponded 22 June 2021

Dear egutokski77,

Thank you for taking time out of your busy schedule to let us know about your recent stay at Fairfield Inn & Suites La Crosse Downtown.

We are saddened to hear that your stay with us did not meet your expectations and that you were disappointed in our service. We pride ourselves in delivering a fun, friendly and professional atmosphere and service to all of our guests. To which it seems this weekend we fell short of your expectations.

Despite these unfortunate circumstances we wish to serve you again if your travels bring you back to La Crosse.

In the Spirit of Hospitality and Safe Travels,

Mariam W.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2021

Our family stayed there a week ago. We are from Las Vegas and wanted to go ice fishing. They hotel was minutes away from our great fishing spot. The hotel was pristine clean, the free breakfast was excellent, the rooms were beautiful, and I want to give a shout out to the General Manger, Monica Becca. She helped us with every detail to make our stay wonderful. She went above and beyond. Being from Las Vegas, I wanted to make sure everything would go smoothly for our family vacation and IT DID!! Being from Vegas, I know quality and I highly recommend this hotel.

Date of stay: January 2021
    • Value
    • Sleep Quality
    • Service
1  Thank LasVegasLisa21
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Monica Berra, General Manager at Fairfield Inn & Suites La Crosse Downtown, responded to this reviewResponded 29 January 2021

Hello LasVegasLisa21,
Thank you SO much for taking the time to share these kind words! We pride ourselves in offering a clean and comfortable hotel accompanied with great service throughout. We're glad that everyone had a great time, and we're looking forward to having you all back again!
Hope you're enjoying your warm weather in Vegas! Talk to you soon!

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Reviewed 31 December 2020 via mobile

Great location. Near many restaurants and the nightlife. We walked to see the rotary lights Christmas show at riverside park which was very nice.

There is plenty of parking and the rooms were clean and comfortable. The front desk staff was welcoming and they did serve breakfast. No hot food but plenty of selections. For example, bagels, yogurt, fruit, cereal, etc.

Date of stay: December 2020
Trip type: Travelled with friends
1  Thank 60404Cja
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Monica Berra, General Manager at Fairfield Inn & Suites La Crosse Downtown, responded to this reviewResponded 5 January 2021

Hello 60404Cja!

Thank you for trusting the Fairfield La Crosse Downtown for your stay! We're so happy to hear that you enjoyed your time with us!

We're so fortunate to have such a convenient location in the Downtown area.

We hope to see you again if your travels bring you back to La Crosse!

Take care

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Reviewed 15 December 2020

I stay here whenever I am in town for work. My stay is always consistently great! The stay is always so friendly and helpful. Also, they are always cleaning and seem to being taking every precaution to make sure their guests feel safe during their stay! Can’t say enough great things about this hotel! Also, the location is incredible, I love to run in the mornings before work and there are some great routes nearby and the only about 2 blocks from the river!

Date of stay: December 2020
Trip type: Travelled on business
1  Thank MegannnnF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Monica Berra, General Manager at Fairfield Inn & Suites La Crosse Downtown, responded to this reviewResponded 16 December 2020

Hello MegannnnF!

Thank you so much for continuously trusting the Fairfield La Crosse Downtown for your stays!
It is our absolute pleasure to serve you, and to help keep you and other guests safe during these trying times.
We look forward to seeing you again soon!
Safe travels!

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