We arrived on a warm Friday evening and let the staff know that the air conditioner in our room not working. We came back after dinner to find no staff on site and a fan in our room. The temperature was 80 deg. After a sleepless night, we spoke to Stacy at the front desk about the problem. She assured us many times over the next few hours that the air conditioning would be fixed. We got back to an 82 deg room on Saturday evening.
On Sunday morning, Juliana, the front desk manager told us that there was no way the air conditioning would be fixed on a weekend because the vendor was not available. If we had known that on Saturday we would have found another place to stay.
We asked to be comped for one night. We were given a $50 credit and 15% off a future stay. I requested several times to speak to the manager, no response. 15% off a future stay is worthless, we won’t stay there again.
The hotel is just adequate if you want to stay in Camas, but miserable without air conditioning on a hot weekend.
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