Enjoyed the stay. The hotel is under renovations so they only have one elevator working which is painful!!! The shuttle takes you to the train station and pick you back up which was great!! They also take you to the mall!!
- Free Wifi
We stay here a few times a year, usually when my little girl wants to go to the American girl doll store at the mall. It's less than a mile away, and the accommodations are always very comfortable. The managers happy hour every afternoon from 530 to 730 as well as the excellent breakfast that includes a nice omelette bar are both included at no charge! If you run the numbers, they almost pay you to stay here! Staff is always friendly, and they do have a nice pool area. Right beside Ruth's Chris steakhouse as well.
This hotel is an older Embassy Suites property and is in a prime location for Metro access but it is currently undergoing extensive renovation. Work areas are segregated from guest rooms, but common areas were cold and some amenities were affected. Call for full details.
We are sorry that some of the work being done affected the common area temperatures during your stay. We are looking forward to the completion of our transformation and hope that you will give us another try after this coming spring.
We had two families that were planning a trip to Tysons Corner for activities at the mall and other attractions around the area. We found an amazing online rate for the Embassy Suites and booked immediately. The staff accommodated us in getting two rooms next to each other so all of the kids could be close to each other. The important thing to note is that this site was going through expansive remodeling. Once there, however the staff was so generous and accommodating, you would never know there was so much construction taking place. We arrived early and the front desk was able to help us check our baggage while we waited on our room. When we came back, we were given our items and went directly to our room which was super clean and warm (It was 12 degrees outside). The evening reception was fantastic. The two bar tenders were fast and friendly. Breakfast the next morning was amazing! The whole family enjoyed endless options and my omelet was superb. We then went to the pool and all of the kids had a great time. I only feel for the life guard (who was also friendly and helpful) because of the excitement they had. The kids had a lot of fun and may have been a little loud :).
I honestly cannot say enough about our stay. The room was great, the staff was professional and friendly. Mr. Unseri and his staff are amazing. Even with the immense construction and renovations, this site was being run with no substitutions or excuses! No complaints, only praise to all of you at Embassy Suites Tysons Corner. We will be planning another trip, very soon.
The place is in turmoil! Dust, noise everywhere. Lobby is cramped to accommodate the work area. One elevator working. Skimpy happy hour offerings ... salsa/chips and some chopped veggies with a bowl of dip -- not exactly the Embassy Suites happy hour we've known in the past. And the charges are the same ... as if all was in order and up to snuff. Very disappointing stay. Book later when the renovation is done!
We understand the impression that our ongoing transformation may have had on your stay. We are sorry that our efforts to minimize the impact were not enough. We are not only revamping our hotel, but also our team and services in order to provide a brand new experience in the near future. We hope you give us a chance to change your perception of our hotel when all is done in late spring.
Spent 2 nights on Jan 4-6. First night: room was freezing at 63 degrees. No one ever showed up to fix it. No one answered the phone when we called at 11:00 pm. They refunded the price paid and asked me to stay in a newly renovated room the next night. I thought that was a good result. New room also had poor heat (66 degrees). They brought me a portable heater and managed to get heat up higher closer to 70 degrees. This hotel is just too unreliable until they finish their renovations despite their good intentions. Breakfast was good but room was also very cold to sit and enjoy it!
We are sorry that our transformation affected your overall stay. We are working hard to limit disturbances to our guests during this process. We hope you give us another chance when everything is done by late spring.