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Jockster_10
Lancs, UK

Wonderful holiday in a lovely apartment

4.0 of 5 bubblesReviewed 6 Nov 2019
Just had a 3 week holiday at the Atlantic Garden apartments and loved every minute. The apartment was a good size with almost everything we needed for our stay. Our apartment was overlooking the pool and got the sun in the balcony from around 2pm until sunset. Everything in the apartment looks very modern, clean and new. Lots of sunbathing areas and plenty of sunbeds, so we never had to search for a sunspot. All the staff were friendly and helpful.
The only negatives were:-
* The patio furniture is extremely uncomfortable
* The apartment got extremely hot and the ceiling fan is totally ineffective
(no AC) must be unbareable in the summer months
* A fridge freezer would have been great however, the supermarket is just around
the corner so you can shop daily
* Only 3 English TV channels, Sky News, Pick and Together
However, we would definitely recommend this place and hope to return soon.
Date of stay: October 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this review
Responded 7 Nov 2019
Dear Jockster_10,
Thank you for booking Atlantic Garden Beach Mate and for sharing your opinion. We are very glad to hear that you have enjoyed your stay and have appreciated the nice apartment and our friendly staff. Guests satisfaction is the most important to us.
We regret if some things have not been entirely satisfactory, we will share your comment with the relevant department in order to improve our services.
We hope to see you again soon.
Best regards.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,298)
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All reviews shopping centre next door these apartments minute walk shopping complex pool area the main strip washing up liquid tea towel lovely complex large balcony plenty of sunbeds ground floor bed apartment bars and restaurants sun all day stayed here for a week town centre
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Reviewed 6 November 2019

Apartment are modern, clean and gardens and the are pools immaculate. There are adequate sun-beds around the pools which are comfortable(not those whole plastic ones with no cushioning).
There’s enough in the kitchenette for a full self catering holiday if required, dish towel and washing up liquid also provided.
The shower/bathroom is also provided with soap and shampoos etc a nice touch.
Apartment was cleaned 12 out of the 14 days we there.
Location is excellent for the supermarket and bars/restaurants only a 5 minute walk, the main strip and beach are 10/15 mins walking time.
The pool bars runs a happy hour from 4 to 5.30, drinks and food reasonably priced and the staff are all excellent
Only complaint is the patio furniture is not the comfiest but given the amount of time spent away from the apartment this is only a small quibble.
Would definitely stay again

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank Ungluedrope
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 7 November 2019

Dear Ungluedrope,
Thank you for visiting Atlantic Garden Beach Mate and for your positive feedback. We are delighted to hear that you have had an enjoyable experience and have appreciated the modern apartment and its features, pools and garden and of course the great location.
Your satisfaction has a great value to us.
We would be pleased to see you again soon.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2019

Just returned from a 10 night stay at Atlantic Garden, staying in a one bedroom apartment. The room was big with plenty of living space, large comfortable sofa as well as open plan kitchen breakfast bar. Although we only eat breakfast in the kitchen was well equipped for self catering, with two ring hob and microwave. The balcony was big with comfortable furniture, we stayed in 204 which overlooked sun beds an the end of the pool. Bathroom was adequate, showers were powerful. Bedding and towels changed regularly, toiletries were provided in the bathroom. The public spaces had plenty of sun beds and were immaculately clean, the garden areas well manicured. The staff were very pleasant and helpful from reception, barstaff and housekeeping staff could not do enough. The location is fantastic close to the large El Campanario shopping centre, 10 minute gentle walk on the flat to the beach and a 20minute stroll to the Old Town. There is a taxi rank 5 minutes away and taxis are very reasonable in price averaging €3.50 from the Old Town to Atlantic Gardens. We really enjoyed our stay and would certainly stay again.

Room tip: Not too close to reception
Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
2  Thank Greekspecial
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 5 November 2019

Dear Greekspecial,
Thank you for choosing Atlantic Garden Beach Mate and for your positive feedback. We are delighted to hear that you have had an enjoyable experience and have liked the nice and well equipped apartment, common areas and friendly staff, as well as many other aspects of your stay. Your satisfaction has a great value to us.
We hope to welcome you again soon.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2019

We were recommended this apartment complex and now we can see why. My husband and I recently stayed here for a week. The complex and gardens are immaculate. Pool areas very clean. Our apartment had a large terrace with sunbeds and a jacuzzi . It was heaven! The pool bar served very reasonable snacks and drinks. Large super market next door for all your essentials and freshly baked bread. Very good restaurants close by or short walk to the centre of Corralejo with an abundance of restaurants and bars and of course music square. Five minutes walk to a lovely beach. It was just beautiful walking along the shore line, stopping off at the beach cafes along the way. Totally relaxing and just what we needed. We'll definitely be back!

Date of stay: October 2019
    • Value
    • Sleep Quality
    • Service
2  Thank Katrina S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 22 October 2019

Dear skinnersi0m,
Thank you for booking Atlantic Garden Beach Mate and for your positive review. We are truly pleased to hear that you have had an enjoyable holiday and have appreciated the nice apartment and gardens as well as the great location.
We would be glad to welcome you again soon.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2019

Just returned from a 10 day holiday to these wonderful apartments. Highly recommend them and we will definitely be returning.Lovely apartment, newly refurbished, and beautifully kept gardens. Plenty of sunbeds around 2 large pools, which were warm. Good bar serving drinks and nice hot food, happy hour at 4.30 every day.

Date of stay: October 2019
2  Thank Angela1806
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 18 October 2019

Dear Angela1806,
Thank you for booking Atlantic Garden Beach Mate and for your positive feedback. We are very glad to hear that you have had a nice holiday with us and have appreciated the newly refurbished facilities, beautiful gardens and good bar service. Your satisfaction has a great value to us.
We hope to welcome you again soon.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2019 via mobile

We have just home from another fantastic stay at Atlantic Garden, for the money we paid we cannot really complain about anything.

Check in was smooth and although our room wasn’t ready, we found comfort at the pool bar! We were told to come back at 15:00 however our room wasn’t ready until 15:30. When we got into our room, we were very happy with what greeted us - a travel cot was assembled in the lounge for our daughter and the sun was shining on our balcony! A short walk away is a supermarket to load up with provisions! These apartments are ideally located to walk into town (15 minute walk) or to enjoy the facilities in the shopping centre next door.

Staff at the pool bar were very friendly and we quickly got talking to many other guests and struck up some real friendships. Staff could not be more attentive with our baby.

My only gripe was I noticed this year that sun beds were being reserved early by guests by putting their towels on them but they were nowhere to be seen until the afternoon. Quite frustrating particularly for us wanting to be close to the kids pool.

We will be returning once again next year and already counting down the days!

Date of stay: September 2018
Trip type: Travelled with family
2  Thank 394robj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 18 October 2019

Dear 394robj,
Thank you for visiting Atlantic Garden Beach Mate once again and for taking a few minutes to share your experience. We are truly pleased to hear that you have had a great time with us and have liked our friendly staff and good location. We regret for any annoyance with sun beds, we will share your comment with the relevant department.
Looking forward to your next visit.
Best regards.

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