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Angela1806
Peterborough, United Kingdom

Just wonderful!

5.0 of 5 bubblesReviewed 15 Oct 2019
Just returned from a 10 day holiday to these wonderful apartments. Highly recommend them and we will definitely be returning.Lovely apartment, newly refurbished, and beautifully kept gardens. Plenty of sunbeds around 2 large pools, which were warm. Good bar serving drinks and nice hot food, happy hour at 4.30 every day.
Date of stay: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this review
Responded 18 Oct 2019
Dear Angela1806,
Thank you for booking Atlantic Garden Beach Mate and for your positive feedback. We are very glad to hear that you have had a nice holiday with us and have appreciated the newly refurbished facilities, beautiful gardens and good bar service. Your satisfaction has a great value to us.
We hope to welcome you again soon.
Best regards.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews shopping centre next door these apartments minute walk shopping complex pool area the main strip washing up liquid tea towel lovely complex large balcony plenty of sunbeds ground floor bed apartment bars and restaurants sun all day stayed here for a week town centre
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Reviewed 15 October 2019 via mobile

We have just home from another fantastic stay at Atlantic Garden, for the money we paid we cannot really complain about anything.

Check in was smooth and although our room wasn’t ready, we found comfort at the pool bar! We were told to come back at 15:00 however our room wasn’t ready until 15:30. When we got into our room, we were very happy with what greeted us - a travel cot was assembled in the lounge for our daughter and the sun was shining on our balcony! A short walk away is a supermarket to load up with provisions! These apartments are ideally located to walk into town (15 minute walk) or to enjoy the facilities in the shopping centre next door.

Staff at the pool bar were very friendly and we quickly got talking to many other guests and struck up some real friendships. Staff could not be more attentive with our baby.

My only gripe was I noticed this year that sun beds were being reserved early by guests by putting their towels on them but they were nowhere to be seen until the afternoon. Quite frustrating particularly for us wanting to be close to the kids pool.

We will be returning once again next year and already counting down the days!

Date of stay: September 2018
Trip type: Travelled with family
2  Thank 394robj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 18 October 2019

Dear 394robj,
Thank you for visiting Atlantic Garden Beach Mate once again and for taking a few minutes to share your experience. We are truly pleased to hear that you have had a great time with us and have liked our friendly staff and good location. We regret for any annoyance with sun beds, we will share your comment with the relevant department.
Looking forward to your next visit.
Best regards.

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Reviewed 13 October 2019

We stayed here late September for ten nights, this was our third stay in as many years as usual all staff was great, Complex always clean and tidy, added bonus this year of free wifi and never had a problem with it. Can't wait to com e back next year.
Mark and Lynn

Date of stay: September 2019
    • Location
    • Rooms
    • Service
1  Thank Lynn S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 18 October 2019

Dear Lynn S,
Thank you for sharing your positive experience.We are truly pleased to hear that you have chosen us once again for your holiday and that you have enjoyed your time with us.
Looking forward to welcoming you again next year.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2019

Complex:

The complex was very clean and had well tended gardens. It was quiet at night and never too busy during the day.

Location:

Atlantic Gardens are 10 minutes walk from shops/bars/restaurants in one direction and 2 minutes to the Campanario shopping centre next door in the other, where there are twice weekly markets, lots of shops/bars/cafes and a large Hiperdino supermarket.

Facilities:

Cooking facilities are basic, kettle, microwave, 2 ring hob, toaster, fridge. Everything was immaculately clean.

The Wifi is hit and miss and not good enough for streaming, although browsing was fine. You can upgrade to better wifi but it's 2e a day per device.

The TV didn't have many channels in English, just Sky News but we didn't watch much telly while we were there.

There is a safe in the wardrobe at 15e a week and also an iron and ironing board.

The balcony had a table and 4 chairs. These are metal and have seen better days, my only real gripe as I usually enjoy sitting on the balcony during the day. I had rust running down my arm one day as I was sweating in the heat, you need to put a towel down before you sit on them. The pools are nice, clean and quite large. There are always plenty sunbeds round the pool.

The pool bar was nice and was open until 11pm. They did snacks during the day but we never used it for that.

Bedroom:

Typical holiday apartment bedroom, 2 beds, 2 bedside tables and a wardrobe, there was also a TV that we didn't use. The beds were very comfortable and there was plenty wardrobe space and drawers for clothes.

We had a late flight and had to vacate our apartment at noon but we were able to use all the facilities and get showered in the gym before we had to leave for the airport.

The Gym has a large glass front and it was like showering in a sauna, but better than nothing.

To sum up, a very nice complex in a good location, with friendly and helpful staff.

Yes, I will return, of that I'm sure.

Room tip: Ask for a 1st floor room with a Balcony.
Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
2  Thank rkingphoto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2019 via mobile

Really nice and relaxing resort as it was last time. Can't fault it and would definitely recommend. Resort is clean and tidy plenty of sun beds, staff friendly and welcoming. great location shopping centre only 5 minute walk and 15 minutes to strip.

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank nmor83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 18 October 2019

Dear nmor83,
Thank you for visiting Atlantic Garden Beach Mate for the second time and for your positive feedback. We are delighted to hear that you ave enjoyed your stay and have appreciated the nice facilities, our friendly staff and good location. Our guests satisfaction is the most important to us.
We hope to welcome you again soon.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2019

Booked a fairly last minute holiday through Jet2 in September. It was pretty cheap so I had low expectations however I am pleased to say I was pleasantly surprised! The staff were all absolutely lovely, the place was clean, never had an issue getting a sun lounger. Location was excellent - right beside the shopping centre.

Negatives -
No air con - we had a fan on constantly, honestly I would pay more to stay again if you installed air con!
No bowls in the kitchen! We bought cereal for breakfast and then realised there was only one big bowl to eat it from!

We are thinking of coming back on a surf holiday and would consider staying here again.

Date of stay: September 2019
Trip type: Travelled as a couple
2  Thank Loubidy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EnricaM252, Director de Relaciones con Clientes at Atlantic Garden Beach Mate, responded to this reviewResponded 18 October 2019

Dear Loubidy,
Thank you for choosing Atlantic Garden Beach Mate and for sharing your experience. We are very glad to hear that you have appreciated our facilities, friendly staff and great location. We regret if some aspects of your stay have not been entirely to your liking, we will share your comment with the relevant department in order to improve our services.
We would be pleased to see you again soon.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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