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Wyn Thomas

October holiday

5.0 of 5 bubblesReviewed 24 Oct 2020
We have, ironically , just finished our two week quarantine following a wonderful holiday at Las Marismas. We were a little nervous about COVID but had no concerns at the hotel or in the resort. The hotel had all possible Covid measures in place and the hotel can only be accessed by guest keys at the front entrance. Distancing measures were in place and adhered to by guests and staff alike.
As is usual at this brilliant hotel, the staff were wonderful and did everything possible to ensure our stay was comfortable and enjoyable. A big thank you to them all.
Date of stay: October 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elke , Agencia/asesor at Las Marismas De Corralejo, responded to this review
Responded 7 Nov 2020
Dear guests,
your lovely review is highly appreciated, since it shows us that we are doing well and therefore were able to make your stay as enjoyable as possible. The implanted measures can only be successful when both, staff AND GUESTS are doing their part and we are really proud about the team work between us all. Well done! Once more thank you for visiting us once more and we are now looking forward to your next stay.
Best regards from all of us at Las Marismas.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,981)
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Traveller rating
1,476
1,029
325
96
55
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Traveller rating
1,476
1,029
325
96
55
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All reviews mini golf self catering crazy golf pool bar water park double balcony kids club plenty of sunbeds all inclusive guests mini market ceiling fan minute walk the main strip kids pool on site shop no air con patio doors
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Reviewed 5 October 2020 via mobile

Having just returned from our 4th time visiting Corralejo of which 3 times we have stayed at Las Marismas I had to take the time to drop them a review. They are an amazing hotel, very friendly staff who are always welcoming and happy to help with any queries you have. Having visited before, we were again welcomed by lovely front of house staff who checked us in efficiently. When arriving at our room we had a complimentary bottle of wine and shortly after a member of staff hand delivered a card to welcome us back and wish us a happy stay which was a very lovely and thoughtful touch! Rooms are spacious and always very clean, the maid visits regularly to tidy/make your bed/change towels etc. The hotel has 3 pools and is great for couples aswell as families. We always stay self catering so I can’t comment too much on the food side of things but the times we did eat from the pool restaurant it was very nice. They also have a supermarket within the hotel which is very handy and a mini golf course on the hotel grounds which again is a great added extra at no cost. Location wise, they are in a great spot, walking distance to local shops and cafes/restaurants. The main strip is less than a 10 minute walk which has lots of restaurants to choose from (variety of cuisine) and also bars and tradition English/Irish pubs which show sports too. Overall I do not have a bad word to say about the hotel atall, hence us always returning which we intend to do for many years to come. Thank you to all at Las Marismas for making our holidays amazing!

Date of stay: September 2020
Trip type: Travelled as a couple
3  Thank HelenaHill17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elke , Agencia/asesor at Las Marismas De Corralejo, responded to this reviewResponded 6 October 2020

Dear Helena,
we are delighted about the lovely words you´ve found for us. Thank you so much for this great review and we honestly already hope to welcome you back very soon.
Very kind regards from the whole team of Las Marismas de Corralejo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2020

we have just returned home from what we can only describe as a wonderful holiday,
all the staff where wonderful especially the lady on reception(sorry we did not get your name)we went self catering but everything you needed was in our room,we had a beautiful view of the gardens and pool from our balcony,room 2203.bed linen and towels where changed and room cleaned every other day,we where also invited to a bbq to celebrate the opening of there new terrace which we thought was a very nice touch and food was excellent.we are already looking forward to coming back next year hopefully mask free but this time we will be staying all inclusive,thank you for a very nice holiday
trevor and linda

Date of stay: September 2020
    • Value
    • Location
    • Service
3  Thank trevorcee63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elke , Agencia/asesor at Las Marismas De Corralejo, responded to this reviewResponded 22 September 2020

Dear Trevor and dear Linda,
we feel very, very grateful about your lovely review and must say that it was really nice to have your here with us. We all do our very best to give a good service, but having such nice guests it is pleasure rather than duty. We would be happy to welcome you back again next year and send you warm regards from all of us at Las Marismas.

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Reviewed 3 September 2020 via mobile

We have stayed at these apartments numerous times and have just returned from a week’s visit. The hotel has put in every safety measure available - residents need to use their key card to gain access to the main entrance, masks worn in reception and indoor area, and hand sanitiser dispensers readily available. A special thank you to Elke for answering my numerous emails regarding safety issues and Noellia at reception for being so helpful and friendly regarding the new rules in Corralejo. The cleanliness of the rooms remains of a high standard. We really hope we can return at Christmas!

Date of stay: August 2020
Trip type: Travelled with family
5  Thank SouthWalesDragons11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elke , Agencia/asesor at Las Marismas De Corralejo, responded to this reviewResponded 4 September 2020

Dear guests,
we are really pleased to know that we could be able to help you in any way. Safety measures are really important these days for both, guests and staff, and we all are doing our best to keep up all the requested hygiene instructions. For us it was a pleasure to have you here and we are already looking forward to welcoming you back in Christmas.
Very sunny and warm regards from all of us at Las Marismas.

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Reviewed 2 May 2020

We visited hotel twice, once in 2015, second time in 2018. Both times were great. We did not dine in hotel, so cant judge the food, but all other services, hotel grounds amazing. Location great, just a stroll to center of Corralejo!

Room tip: Do not take a room by service duct. Very noisy in the morning.
Date of stay: June 2019
    • Value
    • Location
    • Service
2  Thank Katherine238
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elke_Marismas, Management Assistant at Las Marismas De Corralejo, responded to this reviewResponded 4 May 2020

Dear Katherine,
thanks a lot for your brilliant rating! We would be happy to welcome you again, maybe next year... we are still doing our best to make our guests´ stay the most enjoyable as possible and we would be pleased to have you here again.
Sunny regards from Las Marismas.

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Reviewed 12 April 2020

Our stay was booked for 4 to 25 March 20 however, due to the emergency we had to leave Las Marismas on the 23rd and move to alternative accommodation. To state the obvious the whole situation was stressful in the extreme. Our flights had been cancelled and at one stage it looked like we could be on the island of Fuerteventura for months.
The Reception staff were very good in finding alternative accommodation and I am pleased to say it all worked out well in the end and we left on the very last rescue flight into London Gatwick on 29th March 20.
Noelia in particular was very sympathetic and understanding with us, but she was in a difficult position having to remove all quests from Las Marismas due to the Spanish Government`s decree for all quests to leave hotels and apartments.
We are booked for a 5 week stay from 28 Nov 20 to 2 Jan 21 at the end of the year. It is our hope all goes well and we do indeed visit. Thank you again Noelia and we hope to see you all again in the future.
Philip and Kathy. Room 1233.

Date of stay: March 2020
    • Location
    • Rooms
    • Service
1  Thank Philip S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elke_Marismas, Management Assistant at Las Marismas De Corralejo, responded to this reviewResponded 13 April 2020

Dear Philip and dear Kathy,
your kind words are highly appreciated by us all and we are so happy to know that finally you were able to fly back home. It was hard work and a stressful time for all of us, guests and staff, since we found ourselves in a completely new situation which changed day by day. We are sure that we all did our best and also our guests where so nice even the situation was really difficult.
We are now looking forward to welcome you back in November and send you sunny regards from Las Marismas.

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