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Reviewed 1 September 2021

I can't recommend this hotel enough. The staff were some of the friendliest that I've ever experienced in a hotel. They are always upbeat and made us feel welcome. When the bar staff start preparing your drinks order when the see you coming, you know that you're being looked after.

If I could take one memory away from our stay there, it has to be the amazing views. The hotel sits on a rocky outcrop overlooking a beautiful bay, with full views of the Mediterranean. When night falls, myself and my friends would sit on the edge of the rocks on sun-loungers and gaze at the stars. There is relatively little light pollution and so you can see several constellations and we even caught a glimpse of a few shooting stars.

Also, as a child-free hotel (not to sound miserable of course) the hotel was quiet - day and night. If you do want to have a bit of nightlife then there is a small pocket of bars and restaurants only ten minutes away on foot.

We are already looking at going back next year.

Date of stay: August 2021
    • Location
    • Cleanliness
    • Service
Thank Q3225OFandrewb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JS Hotels, Agentur/Berater at Hotel JS Cape Colom, responded to this reviewResponded 1 September 2021

Dear Guest,
thank you so much for sending in such a friendly review.
It´s wonderful to read you had an excellent stay with us!
Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests.
Thank you also for your comment regarding our location overlooking the sea. In the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. As you know, our´s is a Hotel for adults only, a perfect calm atmosphere for a great relaxing break.
Looking forward to having you with us again soon!
With best wishes, JS Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2021 via mobile

3 ladies in our 50s. Enjoyed a week here from the moment we checked in with Miguel to the moment we left we loved our time here. Every member of safe we so friendly and helpful. Coukdnt fault the food good choice never wanted for anything else. Plenty of space to sunbath.
Quiet hotel only a couple of nights entertainment but that may of been down to covid. Lovely area and plenty of shops if you need gifts. Walk to the harbour is lovely to grab food or a cocktail or 4.
If eating outside dont leave your food unattended seagulls love to share
We will return to js cape colom %
Thankyou for our holiday

Date of stay: July 2021
Trip type: Travelled with friends
1  Thank Jenny S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JS Hotels, Agentur/Berater at Hotel JS Cape Colom, responded to this reviewResponded 6 August 2021

Dear Jen
we are so delighted to read that you highlicht our fabulous location and that you enjoyed the varied buffet. Great thanks also for highlighting the work of our helpful and fiendly team- especially Miguel-, who strives daily to ensure that all our guests enjoy their holidays.

We look forward to welcoming you and your friends back very soon.

Sincerely yours, the entire JS Hotels Team

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Reviewed 5 August 2021 via mobile

This hotel surprised me in a good way. The location is in a peaceful area with a lot of amenities; there are pools, tennis courts, gym, spa, sauna and beautiful views everywhere from a terrace. The evening concerts (every 2-3 nights) were quite nice animation. The room is average, nice and clean however there are 'paper walls' so you might often hear a noise from your neighbors. The hotel is located on a coast with a lovely sea view however the entrance to the sea directly at the hotel is not that comfortable (straight stairs). The nearest beach is approx. 500m walking distance and I highly recommend to visit it (Cala Marcal - just turn left at Spar and keep walking). The food and drinks were good, there was always a choice even I am vegetarian.

I recommend to book this hotel directly via their website right after becoming a JS member; it should give you a nice discount even in a peak season (the difference in a price compared to booking was more than 20% for my stay plus the cancelation policy was applied).

I can recommend this hotel, it was a great stay for a valuable price.

Date of stay: August 2021
Trip type: Travelled solo
Thank DanielaH610
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JS Hotels, Agentur/Berater at Hotel JS Cape Colom, responded to this reviewResponded 6 August 2021

Dear Daniela,,
thank you very much for sending in your feedback following your stay with us.
We are so pleased to read you enjoyed your stay with us.
It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments.
We look forward to welcoming you back in the near future.
Best wishes, JS Hotels Team

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Reviewed 4 August 2021 via mobile

The scenery was very nice, the hotels placement is beautiful and could not get 'itch better. The hotel in itself is no more r' then average its just fine but nothing special. The only downside is that the food is really bad. We ordered breakfast and dinner included but mostly ate elsewhere for dinner.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank AndreasDam4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JS Hotels, Agentur/Berater at Hotel JS Cape Colom, responded to this reviewResponded 4 August 2021

Dear Andreas,
we very much appreciate you posting your thoughts here following your stay at our hotel.
Thank you very much for your comment regarding our location overlooking the sea. In the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. As you know, our´s is a Hotel for adults only, a perfect calm atmosphere for a great relaxing break.
Regarding our food offer, we have taken note of your comment, It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made.
We hope that we have the pleasure of welcoming you back to the hotel in the future and please contact us directly before making a reservation so we can ensure your next experience with us will be to your complete satisfaction.

Best wishes, the entire JS Hotels Team

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Reviewed 31 July 2021 via mobile

Overall a good hotel, the staff are amazing, really helpful and hard working.

Beautiful location can’t fault it, however the hotel itself could do with a spruce which would easily make the rating 4/5 stars. A few pretty flowers & lights especially outside would transform the area 100%.

The hotel is located in Portocolum which is very quiet, if you are looking for night life , shops and bars this is not really the place, if you want peace & quiet and to chill then it is perfect for couples.

Food and drink is very good. Not much variety but always something you can enjoy. Drink variety is good and no limit as to how many drinks you can have at one time.

The beach and harbour are a 5/10 minute walk away and are definitely worth a visit, great places with lots of bars and restaurants around. Had 3 meals out in the time we have been here and couldn’t fault any of them, great food and lovely atmosphere, not too expensive either.

Not much entertainment at night or day, even no music playing round the pool . The rooms were very standard, could do with a refurbishment. Walls are very thin and the double room was just two single beds pushed together. However having a sea view made up for it.

Would return as for the money we paid it was definitely value

Date of stay: June 2021
Trip type: Travelled as a couple
Thank Paul W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JS Hotels, Agentur/Berater at Hotel JS Cape Colom, responded to this reviewResponded 1 August 2021

Dear Paul,

hank you for your detailed review. We are glad to read that your overall experience was positive.

We should also mention that we do our very best to provide our guests with the best possible value for money every day, and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates.

We are very proud to know that you enjoyed our service and facilities and we will share your comments with all our staff because they motivate us to continue offering excellent service.

We look forward to welcoming you back in the near future.
Best regards, JS Hotels Team

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