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All reviews tennis academy half board sea view bowl of fruit tennis holiday annual visit breakfast and dinner german clientele beach or pool this hotel caters five minute walk nice resort well run hotel palma airport short break every evening small fridge
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Reviewed 23 June 2016

We made a late booking for a long weekend away and were very happy with our choice of hotel. The area caters mainly for Germans but we felt very welcome and enjoyed the relaxed atmosphere. The hotel was excellent, the staff were attentive and always friendly and the evening entertainment provided a pleasant end to the day. As an adults only hotel, the age range tended to be older but there were a few younger couples too. Most people were on half board and there was a good range of choices, not gourmet but quite acceptable for both breakfast and dinner. The hotel is just a couple of minutes walk to the beach, bars, shops and restaurants as well as the bus stop for trips to Palma. I can recommend this as a middle range, clean and good standard hotel, we will definitely return!

Room tip: Pay extra for a sea view, you won't be sorry!
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank lincs4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2016

I stayed here for a week and cannot speak too highly of this hotel. All the staff are very friendly, the food was fantastic, the entertainment was fab, the pool area was excellent and all the public areas were very pleasant and spotlessly clean. I was there for a week with my partner and 2 other couples for the wedding of a friend of ours but we all wished we were staying for another week.

Room tip: We were in the low rise part of the hotel and faced the front of the hotel but the high rise looked onto the pool.
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Roberta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2016

Recently spent a week here at valentin this is our 2nd visit in last two years, and I have to say its still as good!!!!!! Staff are great always helpful and smiling same old faces too which was good to see. Food is very good particularly the breakfast I was overwhelmed by the choice they have. The place is spotlessly clean and bar prices are very reasonable for a hotel. What more can I say we had a lovely break all credit again to the hard working staff this place is still a little gem only drawback is its full of germans but if you dont mind them then give it a try. Its an adult only hotel which is appealing in many ways.

Room tip: Ask for poolside room
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank ruth m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LB_VALENTINHOTELS, Dpto. Calidad at Valentin Reina Paguera, responded to this reviewResponded 25 May 2016

Dear Ruth M
We really want to thank to post your review and we are sure this has helped many travelers from Trip advisor community to confirm that our Valentin Reina Paguera hotel is the perfect hotel for their vacation.
When visiting Mallorca again, we hope to have the opportunity to serve you.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2016

My wife and I have visited and reviewed this hotel many times,why,because when you think you have found the best hotel In Paguera it is obvious you will want to keep going back?.We have been to many 3/4 star hotels but none can match the Reina.For example,we ask for and get the same room and even the same table for2 in the dining room!.All the staff,yes all the staff bend over backwards to make your stay a trip to remember.As you would expect the hotel is spotlessly clean everywhere,day or night.The food is of a very high quality,a choice for everyone.The "theme evenings" are great,the staff put in so much effort,work so hard.The rooms are fine,heating/air con of course,the beds are super,memory foam.The pool is great,spotless with a beach entrance for us oldies,do not forget the indoor pool.The pool bar,or if you fancy lunch is great.They have just been rated a 4 star,they were always a very good 3 star.We personally hope the 4 does mean they will hike the cost?.The hotel is ideally situated,a five min wa!lk to promenade and a wonderful beach in a bay,again spotless.Lots of shops,bars and nosh houses.The area,like the hotel is very peaceful,the Reina is adults only,we are not anti kids,but we do like the peace and quiet.We were last there in early April,for our 50th and my wife's birthday,we were really spoilt,so why would we take the risk and book elsewhere?We are back in Sept,cannot wait.

Room tip: Choose 4 floor,sea view,no charge,over the pool.
Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Martin Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LB_VALENTINHOTELS, Dpto. Calidad at Valentin Reina Paguera, responded to this reviewResponded 25 May 2016

Dear Martin Paul C:
Thank you so much for taking the time to post such a wonderfull review of Valentin Reina Paguera on TripAdvisor. We are most grateful for your feedback, which is such a valuable source of information for us and helps us monitor the service we provide.
We all look forward to welcoming you back on your next visit to Paguera.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2015

We were in Valentin Reina Hotel at October 24 - 31.
It is a good location, close to the sea.
The hotel staff all speak German, but the restaurant's chef, heard the greetings in English, for some reason decided that we are Russians and tried talking to us as well. We said that we are not Russians, then greeted in English. A very nice person, everyone tried very hard to please.
The food was very good, almost always fresh (just only evening was not fresh fish) and varied.
Bed linen was changed once a week, so maybe too little 3 star hotel?
Did not like balding employee at the reception. We bought from his trip to Marinelad, but he said incorrectly departure time, so we had to wait bus near another hotel more than 1.5 hours ... After I told him about it, but he do not appologized.
We dont watched evening program, because that bar is constantly passing by felt smoky, unventilated.
When we booked this hotel, wrote that the air conditioning in the rooms, but it was turned off. I asked the reception to turn, because the night was cold, we wanted to heat up the room,but receptionist said that conditioning works only in summer ....
Water in Indoor pool was cold... Nobody swim.
So, unfortunately, but only 3 points from 5.

Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Tautvydas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LB_VALENTINHOTELS, Dpto. Calidad at Valentin Reina Paguera, responded to this reviewResponded 9 March 2016

Dear Tautvydas G
Thank you for reviewing us following your stay. We welcome both positive and negative feedback in order to improve our property and Customer service.
We usually take great pride in our service , attention to detail of our guests we would like to offer our sincere apologies that we did not live up to our high standards on this occasion.
We sincerely hope that we would have the pleasure of welcoming you back again so that we could offer you a quality stay
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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