We didn't know what to expect. A friend said, "You need T.L.C. Go to Ischia. We fished around on the net and found this hotel, with its own hot salt water pool, thermal baths, spas and hidden outside a gem of a very hot thermal spa with cold splash pool. Perfect for our needs. Camillo, the young man who works practically 24/7 is probably the most hard working, gentlemanly, kind and helpful hotelier I have ever come across. He's patient and polite and made our stay so incredibly enjoyable. He suggested several places to explore, eat, visit and shop so we cannot fault him and the owners of San Lorenzo should be paying him big bonuses. He's a treasure.
Some of the drawbacks are that the spa has two prices. One in Italian and one in English. Beware you don't pay the English prices. They're about 20% more. The food in the restaurant is to be avoided. It's not even 5 out of 10 so don't take the half board. However there are so many local restaurants, including an excellent family run restaurant in nearby Casamicciola, Pizzeria Zelluso, a real find. The spa gets turned off at 7:30pm. The head waiter is grumpy. Internet only in the lobby which was no problem. There are a lot of groups of older people who come to the hotel but we didn't care. Camillo helped book us a scooter at the best price and also booked us a terrific trek. Go to Piano Ligueri, it's not to be missed, especially the restaurant there. Just brilliant. The bathroom was teeny tiny. I'm not sure if they're all like that but worth checking.