All the reviews are correct, 4star it is not! Staff were very welcoming especially Signor Piero and Concetta. Unfortunately, it is on the main ring road of the island and traffic does not stop. Pool is small and the thermal baths could do with an upgrade, but the food was very good and Chef tried really hard to bring in new ideas. Bread and cakes were made freshly every day. Linen was changed daily and rooms kept clean. Will definitely visit again but will ask for a quieter room next timeMore