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Traveller rating
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All reviews san montano shuttle service thermal pools stunning views level of service free shuttle on demand a special place super hotel highly recommend this hotel star resort before dinner sister hotel most evenings the general manager four days buffet style
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Reviewed 10 September 2018 via mobile

Well, where to start, stunning views, customer.dr service second to none, rooms adequate and exceptionally clean throughout and food, excellent. You may gather I liked this place. I travelled with my pregnant daughter and it was the perfect destination we both enjoyed every minute. We were lucky enough to have Emanwell and Monica as our waiter/waitress but I am sure all we're excellent. Front of house reception and Spa all 5* in every way. I would love to go back at some point but Italy can be expensive and Ischia is no exception. This is not a negative as I definitely felt we had value for money. I could go on but I will finish with what a wonderful restful place perfect and thank you.

Date of stay: September 2018
Trip type: Travelled with family
Thank Jacqui E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this reviewResponded 10 September 2018

Dear guest
thanks a lot for your comment
I will make sure that all the employees will be aware of it and we really hope to see you back in order to thank you personally
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018 via mobile

Vincenzo at reception was really welcoming and helpful and thanks to the wonderful staff we had one of the best short breaks possible. The views from the room, restaurant, pools and bar were all breathtaking. The superb thermal pools were a great experience which we enjoyed each day before breakfast. Breakfast was a really high quality buffet, with plenty of choice for all tastes including wonderful pastries.
My friend and I sampled many of the treatments and had a truly relaxing time - a great wind down! The staff in all the bars and restaurants were so friendly, efficient and such a good team, and we had an immaculate room with offers of clean dry towels (which were well used) many times a day. We spent one day at the beach, which was a very organised Italian type beach, with a bar, loungers and parasols. The sea was super to swim in, but to be honest we would have been just as happy just using the hotels nine pools! We were half board and the evening meal was really great - buffet antipasto, two courses and desert - with such efficient service and plenty of choice. I can not recommend it enough. Sunset cocktails were a great experience. I truly hope to return once I have saved up a few pennies!

Date of stay: September 2018
Trip type: Travelled with friends
2  Thank 248charlotteg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this reviewResponded 10 September 2018

Dear guest,
thank you so much for your detailed comment that i will share with all my employees.
Having an happy customer during the stay at our Resort is a boost of motivation in order to be always focused on the guest's expectation. We strive every day to provide an excellent service, altough we know that it's only with a fantastic teamwork that comment like yours are possible. I really hope that the rest of your stay will be as enjoyable as possible
In the meantime I send you a very warm GRAZIE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018 via mobile

We had a fabulous holiday at San Montano towards the end of the summer holidays. The staff looked after us very well particularly when BA lost our luggage - Vincenzo on reception was exceptionally helpful and knew exactly what to do and who to call.

Our daughter (age 4) enjoyed the pools, the beach, food, and making friends with the staff and some of the other guests. The hotel attracts a mixture of couples, families, honeymooners and some single regulars - a diverse, happy and friendly clientele.

We’re looking forward to going back one day soon!

Date of stay: August 2018
Trip type: Travelled with family
2  Thank Lagage3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this reviewResponded 5 September 2018

Dear guest,
thank you so much for your detailed comment that i will share with all my employees.
Having an happy customer after a stay at our Resort is a boost of motivation in order to be always focused on the guest's expectation. We strive every day to provide an excellent service, altough we know that it's only with a fantastic teamwork that comment like yours are possible. I really hope to welcome you back to thank you personally
In the meantime I send you a very warm GRAZIE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018

2nd trip to Ischia some 15 years after visiting the nearby beach/spa on a day trip. Longed to return to see more and picked hotel at random. Perched atop a hill, the property provides amazing views across the island, the sea on three sides and Vesuvius and the Amalfi coast in the distance.

All communal areas are beautifully maintained and plenty of seats around the various (mainly thermally heated) pools. Service levels from all the staff was high and provided with a smile. Shuttles to the beach and Lacco Ameno worked well without any fuss.

Food was good with our being exceptional. Local wines reasonably priced but other bar prices were a bit over the top and the drinks nothing special.

Bring a good book, a good camera and soak up the chilled vibe.

Room tip: If the budget allows, book a room with a sea view
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank JnJ_ontour
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this reviewResponded 5 September 2018

Dear guest
thanks a lot for your comment
I will make sure that all the employees will be aware of it and we really hope to see you back in order to thank you personally
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018

6 of us for a weeks R&R here... Stunning location, with fantastic views. Top notch service from brilliantly able staff. Nice pools. great beach access.. and really great food (possibly too abundant for my waistline).. Lovely artwork around the hotel...Local Ischia wine was superb... We had a great time - and will be returning..

Date of stay: July 2018
3  Thank GilesP33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this reviewResponded 23 July 2018

Dear guest,
thank you so much for your detailed comment that i will share with all my employees.
Having an happy customer after a stay at our Resort is a boost of motivation in order to be always focused on the guest's expectation. We strive every day to provide an excellent service, altough we know that it's only with a fantastic teamwork that comment like yours are possible. I really hope to welcome you back to thank you personally
In the meantime I send you a very warm GRAZIE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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