The rooms are not as shown on website and are dirty and shabby. We booked a classic room as shown on the website only to be given a small dingy & dirty standard room that had water stains down the walls. On saying this was not as I had booked was told the room on the website is their beautiful room and not available for me. Manager was very rude and asked me what I expected to get if I booked last minute. I had booked a month previously. Was eventually moved after looking at 3 other rooms 2 of which was in the same condition. Didn't get the room as booked but at teast this had been cleaned. The whole of the holtel was grubby and very shabby. Don't think they knew how to clean windows. The pool area is very tired and the jets for the Spa pool broken.
Food in the restaurant very mediocre. Breakfast was ok but very plain and the same every day. Coffee machines kept breaking down.
The beds and pillows were very hard so never got a good nights sleep.
This hotel needs a good overhaul to bring it up to standard. It has ideas of grandure that do not match reality.More
- Free Wifi
- Free Parking