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Reviews (1,088)
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Traveller rating
790
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All reviews mid century great hotel hot chocolate and cookies sauna and steam room attached restaurant free breakfast main street the shuttle driver indoor outdoor pool great stay king suite hot breakfast yogurt ski trip love this hotel ski shop on site restaurant
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67 - 72 of 1,088 reviews
Reviewed 8 July 2022

We were passing through on our way home to Nevada. What a lovely hotel . Everyone was friendly ,price was great , very pet friendly , modern clean rooms. Fun pool and workout area with a great breakfast . Highly recommend

Date of stay: July 2022
Trip type: Travelled with family
Thank ErinP123445
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 July 2022 via mobile

This is our 2nd stay at PCP .We had a top rated stay! From the check in to check out - (which we never want to do ! ) It’s absolutely one of of our favorite places to stay, and will continue to be a staple place to come and relax , decompress , and renew !

Room tip: Parking is great - I have a EV car and they have 6 stations to use . That was a really nice surprise and added to the stress releaser.
Date of stay: July 2022
Trip type: Travelled as a couple
Thank cindy t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Park City Peaks Hotel, responded to this reviewResponded 7 July 2022

Dear cindy t,

It is great to see your travels brought you back to see us again. Thank you very much for letting us know that we provided everything needed for a perfect experience. We are honored to be named one of your favorite hotels, and we look forward to your next stay at Park City Peaks Hotels.

Safe travels,
Stephanie Samuels

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Reviewed 7 July 2022

The property and room was relatively clean and spacious. Front desk staff was friendly and welcoming upon checkin. However, we had a few issues during our stay that merited a 3 rating, at best....

Phantom TV! Our TV came on in the middle of the night on its own. When we turned it off, it continued to turn itself on every 5 minutes. We had to unplug it in order to sleep the rest of the night.

No glassware is available in the room. They offer a corkscrew but no glassware and when we called the front desk to request some glassware, they acted as if it was an absurd request and "couldn't" provide any for us. We had to drive to Walmart to purchase our own.

The water pressure in the shower was painfully high. Also, the shower door should have been installed the opposite way, where you could access and turn on the nozzle without having to get in the back of the shower to be blasted by painful water.

Date of stay: July 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank Voyager26129
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Park City Peaks Hotel, responded to this reviewResponded 7 July 2022

Dear Voyager26129,

Thank you for taking the time to share your observations. Although we are glad you appreciated our friendly, efficient check-in and well-maintained accommodations, we are disappointed that we did not meet all of your expectations. Please accept our sincere apologies for the various issues you encountered in your guestroom. We believe some of these instances are isolated, and we certainly understand any inconvenience this caused. We are always looking for ways to improve, and we will share your specific concerns appropriately. Thank you for being our guest. It would be our pleasure to welcome you back for a more seamless experience.

Safe travels,
Stephanie Samuels

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Reviewed 6 July 2022 via mobile

The room itself was nice, location was great, and the pool was amazing. Breakfast was included with our rate. My two bits of feedback: 1/ Have the wifi password printed on the card envelope so we don’t have to call the front desk. 2/ Front desk staff was not at all friendly and basically ignore you unless you’re standing there staring at them for 5 minutes. I’ve stayed at a dozen hotels this year already and have gotten better, friendlier service at Comfort Inns

Date of stay: July 2022
Trip type: Travelled with family
Thank PushingPixels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Park City Peaks Hotel, responded to this reviewResponded 6 July 2022

Dear PushingPixels,

We appreciate you choosing us and leaving your comments. Please accept our apologies for the mediocre service you received and for any frustration this caused. We assure you that this is not typical of our hospitality, and we have spoken with our associates to ensure this will not be repeated. Thank you for being so patient in this matter and also for mentioning how much you enjoyed excellent amenities and accommodations. We hope you will revisit the next time your travels bring you our way.

Safe travels,
Stephanie Samuels

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Reviewed 5 July 2022 via mobile

Very nice hotel. Not far from the interstate. Nice walking trails nearby that were really welcome after an 10 hour drive. Room was immaculate and had all the extras you’d expect from a top level hotel. Bed was extremely comfortable. Service was excellent. Complimentary breakfast was above average. Hotel restaurant was great but for a rather long wait for the hostess to seat us ( we were the only ones waiting for a table). Our server was excellent and the food really good. Underground parking was an unexpected bonus.

Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank KevenO_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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