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Ways to Experience Mad Moose Rentals
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Reviews (110)
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Reviewed 4 weeks ago

This was the worst experience, poor customer service and miscommunication made this a nightmare. We reserved 5, 4 seaters for friends and family, when we did so we told them that everyone would be paying separate. The person on the phone said that was fine but they would hold the res. for $50.00 a vehicle. Then they said we would be refunded when everyone payed for their atv's. After the rental one of the atv's had a ding on a rear swing arm stabilizer after kicking up a rock on a dirt road. The attendant said it was no big deal and we went on our way. Then after the fact they charged us 300.00 for a new stabilizer. The worst part was that they used our deposit to pay for other atv's without asking and now they wont refund the deposit, saying its our fault. So now we have rented an atv for +400, also had to pay 300 for a part for cosmetics, and they are keeping our 250 deposit because they screwed up. Not to mention one of the other atv's in our group over heated and it took them two hours to remedy. I have since checked with other atv companies and found this is the reputation of this Mad Moose and wanted to warn people before they get treated this way.

Date of experience: March 2021
Thank danahW4042IA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This was such a fun unforgettable experience! Fast, fun, scenic adventure! Our guide Tyson was excellent! It’s worth every penny to have a guided tour! We will definitely be back! Thank you Tyson!

Date of experience: April 2021
1  Thank Julieeddie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

The rzr was brand new. Could not have asked for anything better. The staff were friendly and knowledgeable. The area is BEAUTIFUL. We were having so much fun we extended our time and that process was as simple as possible. Highly recommend this place!

Date of experience: April 2021
Thank riverprincess1873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2021

Rented a Turbo for 2 days. its great in the rocks but kills it in the sand! all i can say is wow. great location. great equipment. great people. Courtney gets the biggest shout out, but everyone was great. knowledgeable and professional. bring your cooler and a strap.
It expensive but i'm happy. being able to run on your own is more fun than a tour. its hard to run more than 8hr a day but i think the 24hr extra is worth not having a time restriction. sunsets are awesome and after closing time.

Date of experience: March 2021
Thank tymatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2021 via mobile

We just finished our 2 hour tour with Spencer as our guide. It was awesome. We have two girls- ages 12 and 14 - and they had a great time too. My husband was in heaven driving the UTV. We are so glad that we chose to do this with a guide rather than on our own. Definitely recommend doing this if you are near Zion National Park.

Thank Achini P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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