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All reviews nice hotel cleaning staff staff was very friendly and helpful excellent stay clear lake lots of restaurants the johnson space center short drive great place to stay would definitely stay here again free breakfast waffles beds nasa firmness houston freeway
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Reviewed 27 April 2018 via mobile

This hotel lobby was recently updated. It is very clean and nice. The bar is friendly. The beds are hard.
The staff is always kind and friendly. It is updated with digital key entry
It is conveniently located near Bay Brook Mall and I 45. Not far from attractions like NASA and Too Golf

Stayed: April 2018, travelled on business
Thank car5mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chelsea J, Front Office Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this reviewResponded 30 April 2018


Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2018

It’s a quaint hotel which is an hour away from George Bush Intercontinental airport. The staff always has a warm smile to greet you, the rooms are clean and even has a microwave. I only hope they would have more selection in their breakfast menu, but overall, i had a nice stay!

  • Stayed: April 2018, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank miriam94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chelsea J, Front Office Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this reviewResponded 27 April 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

The staff is wonderful. They go over and beyond for guests. The room was so fresh and relaxing. The beds were very comfortable. Now the breakfast was amazing. The cheff did a great job. I will be back.

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
1  Thank Staci D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chelsea J, Front Office Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this reviewResponded 17 April 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

I liked pretty much everything at this property but the bed. The bed being very important to me, that was unfortunate. The bed has a firmness adjustment. I have been in a few hotels with a bed with this type of adjustment and failed to adjust it to comfortable every time. Which frustrates me because it seems like a good idea on the surface. The bed had a sign on it that said to call if we needed help adjusting the bed. When we called the person who took the call didn't seem to know the bed was adjustable. Otherwise the hotels was nice and clean. The people were very pleasant and the location was about 30 minutes from downtown and 30 minutes from Galveston. Also, anything you want to eat or buy is a short drive away. I liked that location much better than the down town location I stayed at later in the week.

Room Tip: Booked it on hotwire $56, 3 star.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Sleep Quality
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Thank Tripper4Life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maylis V, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this reviewResponded 27 June 2018

Thank you for taking the time to fill out a survey. We are sorry to hear that your stay was not memorable. As we strive to improve our service, your feedback will be forwarded to our operations department.

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Reviewed 4 April 2018

We had family in town and needed a hotel room for guests. We got a room with two queen beds. The room and hotel was clean and nice. The room had a microwave, coffee maker, and refrigerator. Everything was in good repair and looked very nice. Would definitely stay here again.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank RandyB158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maylis V, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this reviewResponded 27 June 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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