We ate lunch at this restaurant after my sister recommended it. We arrived a little after 11AM. Were were greeted and seated right away. The menu arrived quickly and our order was taken. We ordered a large pizza and water to drink. Handmade pizza does take a while to make and cook. By the time the pizza arrived the place was fairly busy. When the waitress brought our pizza we asked for some crushed red pepper and some salt/pepper. We waited about 5 minutes and saw her rushing around bringing other orders to customers. I finally got up and asked another server for the crushed pepper and our waitress flew by and said she would bring it. A few more minutes went by and she finally brought it to the table. By then our pizza was not very warm. The pizza was Excellent, about the best I have ever had outside of New York City. The service was poor in my opinion, and Im not blaming the waitress, she seemed very busy that day. Maybe a few waiters/waitresses were off ill, Im not sure. To their credit, the pizza was Very Good, just the service was off a bit. We will try this place again as the pizza was so good. Hopefully next time the service will match the food. Overall I would recommend this restaurant. We will try this place again and hopefully the service will improve.