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All reviews self catering siam park pool area minute walk air con private garden large supermarket water volleyball all inclusive drinks sun loungers plenty of sunbeds studio room ground floor family holiday great holiday los cristianos come home
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Reviewed 14 October 2018 via mobile

Honestly wouldn’t listen to any of the bad reviews on here, the hotel is amazingly clean, the staff and entertainment are amazing and very helpful, They definitely made our holiday worth while. Food is average not much choice but I was happy with what I had. Rooms very clean also.
Only bad points is hotel is not very big overall. Only 1 pool which is not allowed any inflatables only balls but I can’t say no more bad things.
I would not recommend for children as could get bored very easily. For couples that just want a week away to chill this hotel is the one!! Also I would only Recommend this hotel for 1 week, definitely could not stay here any longer than that.
Very happy with our holiday and would return back to Tenerife.
Thank you to the staff at Compostela for making mine and my boyfriends a holiday one to remember 😊❤️

Date of stay: October 2018
Trip type: Travelled as a couple
5  Thank leahm1998
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manuel R, Director de Relaciones Públicas at Hotel Coral Compostela Beach Golf, responded to this reviewResponded 26 October 2018

Dear guests,
We are pleased that you enjoyed your stay with us and we are glad that we did meet your expectations and that you had a good time. We thank you for having been our guests and of course me and my team always try to do our very best to make our guests holiday as perfect as possible. If you return to Tenerife, it would of course be a pleasure to have you with us again. Meanwhile, many thanks again for your visit this time.
José María Galarza
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2018 via mobile

stayed for a week beginning of October. 2 adults 2 children aged 4 and 12. All Staff were absolutely lovely. Our room overlooked the pool with a balcony, little kitchen with everything you need. bathroom with bath and powerful shower good hairdryer. Bedroom the bed was 2 singles pushed together, big fitted mirrored wardrobe lounge area was a comfy sofa bed where the kids slept. Room was lovely and spotless. Cleaners in everyday apart from Sunday and Wednesday and changed towels etc left the room spotless.
Entertainment was awful worst we’ve had in Tenerife. They had a couple of shows that we know of one a juggler other a magician both were pretty crap. Karaoke most nights was awful and a silly quiz. Kids entertainment was the same every night few dances and joke time which was absolutely rip your hair out annoying because of the entertainers fake laugh.
Food. Breakfast lots of choice but they ran out of sausages beginning of the week so served horrible hotdogs for the rest of the week instead. Lunch and dinner was about the same everyday food was very poor tasteless and most inedible , fish was stinking. Mashed potato was like soup absolutely disgusting. Kids lived on chips all week spag Bol was nice lots of salad stuff. Puddings were pretty much the same everyday and a nice selection of ice creams.
DIY toasties at night from about 9.30 10ish. And same for an hour or so in the afternoon sometimes burgers. All inclusive ice cream you’re only allowed for an hour in the afternoon. And all inclusive drinks soft and alcoholic not allowed until 11am so kids were gagging on a drink until 11. Pool was nice but very shallow life guard supposed to be there but spent most of his time in the restaurant not watching the pool at all. Playpark for the kids but really should be under 5s only.
we did enjoy our holiday but have stayed in much better 3 star hotels you really don’t get much for your money here. Wouldn’t go back.

Date of stay: October 2018
Trip type: Travelled with family
5  Thank Pamela C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manuel R, Director de Relaciones Públicas at Hotel Coral Compostela Beach Golf, responded to this reviewResponded 26 October 2018

Dear Pamela,
We have read your review and are distressed that we did not quite meet your expectations what entertainment and all inclusive option are concerned. We are sorry for that. We take of course into consideration your comments, because it is our aim to provide a pleasant holiday to all our guests and in all aspects. Just to point out that our entertainment and all inclusive are the correct ones for our hotel rating and generally find the approval among our many guests.
Thank you for your visit anyway and we are happy to read that despite of this you did enjoy your holiday and that you liked the apartment facilities, cleaning service.
José María Galarza
Hotel Director

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Reviewed 11 October 2018

Please do not listen to the other reviews that state it's not that bad.... Just got back from a week away with my boyfriend and it was our first holiday away together and it is safe to say we will never EVER be coming back to this hotel again.
We booked with TUI and it advertised as being a great place to go, with WiFi and air con included. Read some nicer reviews on here and thought the bad reviews may have just been a few people being picky....how wrong we were.
The hotel is tiny and rough looking with no working lift (not a problem for us but could be for other people). The drinks were ok but only started serving all inclusive drinks (soft drinks as well) at 11am. The food was extremely poor and was either stone cold or luke warm with a lovely film on the sauces and mashed potatoes. Some of the food was so bad we dared not eat it so had the bare minimum, a lot of it reminded me of school dinners (frozen and tinned veg). Which considering we paid for all inclusive we expected the food to be nicer. Some couples we spoke to said they went out to eat every night which can add up especially if you want to save your money for trips. Complete rip off!
The rooms are ok and spacious but depends on which one you booked. We booked a balcony room with pool side view, but it only comes with ceiling fans and no air con! We had to buy a fan and rent a air con unit just to survive the nights so another unnecessary expense (over 100 euros). We came in October so God only knows what people did in the summer. Apparently the studio or garden apartments had air con but everyone we spoke to had did not have many nice things to say about these rooms either.
Also expected free WiFi but only if you stay on the ground floor so if you are on the higher floors don't expect to chill out in your room and go on the internet. You will have to sit on their designated "chill out zone" consisting of a few grubby bean bags. If you want more access you have to pay 25 euros for the week! Yet again another expense!
Very disappointed with TUI for selling this hotel as part of their package deals. None of the the above was stated on the TUI site when booking - if we had known we would have avoided. The only good thing was the Siam Water park tickets which were included, but to be honest we would have rather booked somewhere nicer and forked out for the day tickets to the park. The hotel was not worth the hassle.
The staff were very friendly and hard working, keeping everything clean and tidy. The kitchen staff also were ok but clearly only knew how to shove stuff in a microwave.
We spent most days and evenings out doing other things so we only ever ate or slept at the hotel, however the whole point of coming on holiday is to relax and enjoy yourself. We did for the most part but the hotel and food severley dampened our holiday mood.
We spent a lot of money on this trip and it was a complete let down. Would not pay to stay here if we had known....AVOID AT ALL COSTS!

Room tip: Would simply not recommend at all, Avoid!!
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
8  Thank claire p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manuel R, Director de Relaciones Públicas at Hotel Coral Compostela Beach Golf, responded to this reviewResponded 26 October 2018

Dear guests,
Thank you for your message. We very much regret that we did not meet your approval, but we think that you haven´t been informed properly about the facilities of the hotel. There are only a few rooms that have air conditioning, but they have to be booked as such. In the other rooms we have ceiling fans. Wifi is available for free in the reception / restaurant area but payable in rooms . The lift is usually working. It it was out of order during your stay we apologize.
Once again we are sorry that we did not meet your approval but hope that despite of all you enjoyed your holiday.
José Maria Galarza
Hotel Director .

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Reviewed 10 October 2018

Its difficult enough going on holiday with three young children and to be given a room with no lift access after a long journey was not ideal. The hotel reception staff were in the main less than helpful and just generally unwelcoming. Despite arriving late and having a pushchair and all of our bags there was no offer of assistance from the staff on reception. No aircon was provided which you have to book through an external company clearly this comes with an extra cost (80 euros with 20 deposit). We did asked to be moved which happened at the halfway point of our stay but still there was no assistance with moving any of our belongings. The saving grace for the hotel was its fairly good kids club and pool area for the kids but despite this, as regular visitors to Tenerife we will never stay at this hotel again.Other points are that its easy to get lost and there is alot of climbing up and down stairs, the general infrastructure of the hotel needs to be looked at.Food was as expected average for a family package deal but again kids happy which was a little saving grace for the place.

Room tip: If you decide to stay here, get the aircon first night!
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank ljc7808
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manuel R, Director de Relaciones Públicas at Hotel Coral Compostela Beach Golf, responded to this reviewResponded 26 October 2018

Dear guests,
We think that you have been mistaken with the hotel when writing your review , as according to the characteristics you describe, this is not the hotel you stayed. You must have stayed in another Compostela Beach.
It would be a pleasure though for us to welcome you with us whenever you wish.
José María Galarza
Hotel Director

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Reviewed 10 October 2018

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coral-Hotels, Public Relations Manager at Hotel Coral Compostela Beach Golf, responded to this reviewResponded 29 November 2018

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