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“It is what it is.”

Hard Rock Cafe Tenerife
Certificate of Excellence
Cuisines: American
Dining options: After-hours, Breakfast, Delivery, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Reviewed 2 October 2017 via mobile

Can't complain about this place as you'd expect the drinks prices to be a little higher than other bars, as you get what you pay for. Extravagant building with a great atmosphere and excellent live music. Staff were friendly and very accomdating when we visited as a four on our holiday for evening drinks.

1  Thank Zoe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard Rock Cafe T, Director de Relaciones con Clientes at Hard Rock Cafe Tenerife, responded to this reviewResponded 3 October 2017

Thank you for choosing us and sharing your experience, Zoe S.
See you all back again on your next visit to Tenerife!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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333 - 337 of 7,160 reviews

Reviewed 2 October 2017

The place itself is beautiful, very modern and loads to look at.

The service was brilliant and our waiter could not do enough. We ordered the wings for starters, full of flavor and spicy but would have been better if crispy.

The main, my partner ordered the ribs and they look better than they taste but still edible.

I ordered the chicken mac and cheese; the chicken was very very dry I couldn't eat it but the twisted pasta and cheese was nice and again full of flavor. The chips didn't taste fresh.

I would go back to the restaurant to try a different meal and for the good service and atmosphere.

    • Value
    • Service
    • Food
Thank Coiney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard Rock Cafe T, Director de Relaciones con Clientes at Hard Rock Cafe Tenerife, responded to this reviewResponded 3 October 2017

Apologies for not meeting your expectations, Coiney.
Your comments will be shared with the colleagues from de kitchen department.
Thank you for giving us a second chance!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

The place had good music and was a nice venue however the cocktails as imagined were €10 each and I can't say it tasted very nice. I guess that's just my personal preference but I would go back, nice atmosphere

Thank Sophie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard Rock Cafe T, Director de Relaciones con Clientes at Hard Rock Cafe Tenerife, responded to this reviewResponded 3 October 2017

Looking foward to seeing you back again, Sophie H.
Your comments will be shared with the bar colleagues .
Thank you for reviewing us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Fab place to eat.
Great food we had burgers and fajitas, friendly staff and good food.
What else do you need

Thank MrsDDEssexEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard Rock Cafe T, Director de Relaciones con Clientes at Hard Rock Cafe Tenerife, responded to this reviewResponded 3 October 2017

Thank you very much for visiting us whilst in the island, MrsDDEssexEngland.
Looking foward to having you back again!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

I've gone 3 times to this restaurant. They started off fine, but the quality of the service has sunk sharply lately. Very slow waiters, who welcome the clients with an artifitial and forced smile, make one feel uncomfortable from the very beginning. They stroll around the restaurant and never seem to hurry up even when people have been waiting a long time to order or to pay.
The food and drinks are obviously overpriced for what you get. At least that is something to expect.

Thank Fran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard Rock Cafe T, Director Comercial at Hard Rock Cafe Tenerife, responded to this reviewResponded 3 October 2017

Dear Fran,

We regret to hear about your experience. It is our primary goal to exceed customer expectations, however according to your comments unfortunately during this visit we failed.
Please be assured that we take your evaluation seriously and have already begun to use your feedback to build a better experience for all of our guests.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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