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Reviewed 5 December 2018

My wife and I were here for four days at the end of November. We were lucky enough to get fine weather the whole time. It's a quiet complex at this time of year, not sure what Summer would be like. The pool isn't huge but I've seen plenty that were a lot smaller. We didn't get in so I don't know how warm it was but the water caught the sun all day. There were plenty of loungers and a pool bar. The complex was alittle tired, but spotless and tghe maids were round every day. The location was very convenient for older couples, right between Las Americas and Los Cristianos, five minutes from the beach. There are half a dozen restaurants across the road and the Chinese was excellent. Sorry I can't remember the name but it's literally opposite the complex

No aircon, but we honestly didn't need it even though it was touching thirty during the day. The only negative I could say is that if your balcony faces the street it is VERY noisy from around 7am. The restaurants surrounding the apartments seem to get their bins emptied and all their deliveries from about then until 8.30am. I ignored the advice of other reviewers to request a room off the main road and I was woken up every morning.

I didn't try the breakfast so I can't comment.

When I started to look for accommodation, this was one of the cheapest options that I could find. I was a little bit worried but I needn't have been. If I take another Winter break in Tenerife I won't hesitate to stay here again.

Date of stay: November 2018
1  Thank HolidayguyBelfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2018

I live in North Tenerife and often stay in Los Cristianos/Playa de las Americas when UK friends visit the south. In July 2018, I went to Udalla Park for 1st time, as it's next to my friend's holiday house. It was much better (and cheaper) than all of the shabby '4-star' beachside hotels, I've stayed in here, especially better than Mediterranean Palace! The apartment had nice, new furniture and was very clean. The fridge was very clean and new. (Not like the mould-filled fridge in my room at Hotel Reveron Plaza, which was NOT what I expected in a 4-star hotel!)I think you pay for the sea view at expensive beach-side hotels, and get scruffy furniture inside. There was no sea-view in my Udalla balcony, but I have one at home. It was a short, 5-min. walk to the lovely beaches, passing a hi-quality Mercadona supermarket on the way. It's much quieter, and pleasantly cooler, at night than rooms in costly hotels near Hard Rock Café. I stayed in Hotel Med Palace and had to suffer restaurant Flamenco singers at night from 9 p.m.! I won't bother with other places now, this is always going to be first on my list. Helpful, friendly staff and near shops, bars and beach, but quieter. :) Enjoy your holiday!

Date of stay: July 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Lin J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2018

Stayed at the Udalla last week ( October school holiday week in Scotland) with my wife and granddaughter.
I'm usually generous in my reviews, so rating this at 3 out of 5 took a bit of thought.
Good points:
1.Great location.Its easy walk down nearby stairs to the beach and the Vistamar Shopping Centre at the seafront. Plus there's a selection of cafes and bars flanking the Hotel front entrance either side, and some excellent restaurants just across the street. There is also a very large ( and cheap) Mercado Supermarket around the corner (closed Sundays).
2.Clean hotel - all public areas, pool and rooms regularly and well cleaned.
3.Great staff - all helpful and friendly. Spoke to several during our stay.
Bad ( or not so good ?)points :
1.None of the apartments have air conditioning. OK, not a major issue perhaps in October weather - but we still had to ask for a fan to cope with the day and nighttime temperatures. For this reason alone we would not contemplate rebooking the Udalla in hotter summer weather.
2. The wifi is indeed free but was intermittent and indeed awful at times- maybe thats my crappy iphone to blame to some extent.
3. Some of the apartments in the Hotel - especially the ones higher up - appear to have been sold off to private owners and consequently are privately sub let. This didn't cause us any particular problem during our stay but I did wonder about a 'what if' scenario if our room was next door to a group of nightlife party goers using a private let?
4. If you have a room facing onto the main road ( Antonio Dominguez ) be prepared for both traffic noise and local bar and restaurant noise. Not our cup of tea ( we were at the back of the hotel fortunately) but a fellow guest described having 'a terrible night' with his room at the front. His room also had some problem with the plumbing apparently - so he was wanting to be relocated when we left.
5. Water dripping from somewhere up above onto the floor near the Pool Bar was there every day during our stay. The slipping hazard and a bucket were properly signposted but I really thought that the problem should have dealt with at source.
Maybe it was coming from one of the privately owned studios?

So a mixed bag if you like...........hence Average.
Some will find it above average, some not.
The adage 'you get what you pay for' comes to mind..................

Room tip: Rooms at the rear of the Hotel are quieter NO AIR CONDITIONING in any rooms!
Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank merlinoz_2000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2018 via mobile

Travelled here with my son 20 yrs
Stayed in 113 really clean room
Hotel is basic but pleasant
Will stay again
Beds good room standard good pool also nice with small bar
Staff on reception all lovely including night guys

Date of stay: October 2018
Trip type: Travelled with family
1  Thank gordond352
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2018 via mobile

Just had a excellent holiday in Tenerife in which we stayed at this hotel. The hotel was in a excellent location we couldn't ask for more . The staff were friendly and helpful and our room was kept very clean and tidy. The pool area was peaceful and lovely to sit around with a nice pool side bar. We had a lovely balcony plus our own private solarium . We would stay here again the only down side was no air con but the staff did give us a fan .

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank 1964SM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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