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All reviews self catering shisha bar pool area air con entertainment team sun all day bar staff all inclusive food cleaned every day stayed all inclusive toasties games room bars and restaurants cleaned daily bad reviews stayed here for a week very clean hotel
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Reviewed 4 weeks ago via mobile

Just returned from a weeks stay at the Columbus and had a great stay. Reception were very quick to check us in and first impression of the room was good. Looks like the room has been recently modernised, comfy bed, good shower and plenty of space. The only downside of the hotel is the lack of sun. On an afternoon the sun goes behind the building and everyone moves to one area of the pool to get every last second of sun. However apart from this can not fault the hotel location is great and the price we paid was good. Would definitely reccomend this hotel!

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank sunderlandsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 4 weeks ago

Dear sunderlandsn.

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion. We have carefully read your comments and we feel happy to know that we have fulfilled your expectations.

Every day we strive to offer our guests the highest quality and efficiency in the service, in order to enjoy a great vacation. We are glad to know that, especially, the smooth check in, your spacious and comfortable room, the value for money and the location have allowed you to enjoy a wonderful stay at our hotel. The hotel´s location is superb for those guests who not only want to enjoy the pools and the entertainment at the hotel, but who also want to enjoy the beach and the local amenities.

Regarding your comments about the sunbathing areas, we would like to clarify that apart from the sunbeds in the pool area, we have the roof top terraces which receive the sun all day. So those are the perfect spots to get sun all day long during autumn and winter.

Once more, your opinion is highly appreciated. We work hard to exceed our guest's expectations and to know that you would definitely recommend our hotel, means a motivation to us. We hope to have the pleasure and the honour to repeating this experience for you again soon. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Me and my husband stayed here for 11 nights all inclusive. The hotel; pool and dining room were clean and well maintained. It’s about 10 minutes to walk down to the beach. You have endless bars restaurants and entertainment all within walking distance of the hotel. There’s a daily entertainment program. The food is varied and good. There’s 2 bars where you get 25% off any drink order when you stay all inclusive. The pool bar offers a good choice of all inclusive drinks and snacks. Good Choi of English channels on the tv. I would have no hesitation in recommending this hotel to families couples and older people.

Room tip: Ask for pool view rooms. The other side looks over the road or at another hotel
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank bramblepuzzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 4 weeks ago

Dear bramblepuzzle.

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion. We have carefully read your comments and we feel happy to know that we have fulfilled your expectations.

Every day we strive to offer our guests the highest quality and efficiency in the service, in order to enjoy a great vacation. We are glad to know that, especially, the cleanliness, your all inclusive option, our fresh and varied gastronomy, the selection of drinks and snacks during the day, the activities organized by the entertainment team and the location have allowed you to enjoy a wonderful stay at our hotel. The hotel´s location is superb for those guests who not only want to enjoy the pools and the entertainment at the hotel, but who also want to enjoy the beach and the local amenities.


Once more, your opinion is highly appreciated. We work hard to exceed our guest's expectations and to know that you would not hesitate in recommending our hotel, means a motivation to us. We hope to have the pleasure and the honour to repeating this experience for you again soon. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

4 of us booked a week away all inclusive first impressions were good and at the check in the front of house staff were superb and when we went to our room past the fish pond and waterfall we thought this is nice until nightime and the waterfall is never switched off it was horrendous you had to get hammered to sleep.The quality and quantity of the food could not be faulted but the temperature could it was always luke warm so we ate out too often i would return to tenerife but i would go self catering

Room tip: rooms in the front block
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank DUKEDAVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 4 weeks ago

Dear DUKEDAVE

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion.

On the one hand, we are glad to know that our smooth check in, the attention of our helpful and friendly staff and the quality and quantity of our gastronomy have met your expectations.

On the other hand, we are sorry to know that the noise made by the waterfall did bother you during the nightime and that the temperature of our food was not enough hot for you.

We would like to clarify that the food served is hot, we use a food thermometer to take the temperature of it. But as the temperature of the food is subject to very subjective preferences, any dish serve that is not at the temperature desired by a client will be changed by one of our waiters/waitresses and served again at the temperature our client desire.



Once more, your opinion is highly appreciated. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Just back after reading the reviews I was worried the hotel is a diamond stayed alinclusive food amazing serloin steaks full breakys and drinks strong staff freindy hotel spotless booking for next year as we speak xx

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank michellehQ3208RC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 4 weeks ago

Dear michellehQ3208RC.

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion. We have carefully read your comments and we feel happy to know that we have fulfilled your expectations.

Every day we strive to offer our guests the highest quality and efficiency in the service, in order to enjoy a great vacation. We are glad to know that, especially, the attention of our helpful and friendly staff, your all inclusive option, our fresh and varied gastronomy, the selction of drinks and the cleanliness have allowed you to enjoy a wonderful stay at our hotel.

Once more, your opinion is highly appreciated. We work hard to exceed our guest's expectations and to know that you have already booked our hotel for next year, means a motivation to us. We hope to have the pleasure and the honour to repeating this experience for you again. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Had a lovely time, room was lovely, managed to get a sun lounge everyday and breakfast was amazing. However the Man at reception let it down for you, he was so so so rude!! Didn’t want to help anyone, spoke to you like crap! Seen him have about 5 different arguments with guests! He shouldn’t be a receptionist if that’s the why he deals and talks to people. Shame he lets it down for you!!

Date of stay: November 2018
Trip type: Travelled as a couple
3  Thank ashleighs46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 4 weeks ago

Dear ashleighs46

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion. We have carefully read your comments and we feel happy to know that we have fulfilled your expectations.

Every day we strive to offer our guests the highest quality and efficiency in the service, in order to enjoy a great vacation. We are glad to know that, especially, your lovely room, the sunbathing areas and our varied breaksfast have allowed you to enjoy a lovely time at our hotel.

We are very surprised by your comment regarding our receptionist. Our staff is formed by a very well trained and professional team who are always friendly and helpful. Of course, we are taking good note of your comment and we will address it immediately. Your constructive feedback help us to always improve our services in order to provide a better experience for our guests where it is possible.


Once more, your opinion is highly appreciated. We work hard to exceed our guest's expectations and to know that you have had a lovely stay at our hotel, means a motivation to us. We hope to have the pleasure and the honour to repeating this experience for you again soon. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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