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All reviews self catering shisha bar pool area air con entertainment team sun all day all inclusive food bar staff cleaned every day toasties stayed all inclusive cleaned daily stayed here for a week bars and restaurants games room fresh towels bad reviews
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Reviewed 11 November 2018

Me and my husband stayed here for 11 nights all inclusive. The hotel; pool and dining room were clean and well maintained. It’s about 10 minutes to walk down to the beach. You have endless bars restaurants and entertainment all within walking distance of the hotel. There’s a daily entertainment program. The food is varied and good. There’s 2 bars where you get 25% off any drink order when you stay all inclusive. The pool bar offers a good choice of all inclusive drinks and snacks. Good Choi of English channels on the tv. I would have no hesitation in recommending this hotel to families couples and older people.

Room tip: Ask for pool view rooms. The other side looks over the road or at another hotel
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank bramblepuzzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 5 weeks ago

Dear bramblepuzzle.

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion. We have carefully read your comments and we feel happy to know that we have fulfilled your expectations.

Every day we strive to offer our guests the highest quality and efficiency in the service, in order to enjoy a great vacation. We are glad to know that, especially, the cleanliness, your all inclusive option, our fresh and varied gastronomy, the selection of drinks and snacks during the day, the activities organized by the entertainment team and the location have allowed you to enjoy a wonderful stay at our hotel. The hotel´s location is superb for those guests who not only want to enjoy the pools and the entertainment at the hotel, but who also want to enjoy the beach and the local amenities.


Once more, your opinion is highly appreciated. We work hard to exceed our guest's expectations and to know that you would not hesitate in recommending our hotel, means a motivation to us. We hope to have the pleasure and the honour to repeating this experience for you again soon. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2018

4 of us booked a week away all inclusive first impressions were good and at the check in the front of house staff were superb and when we went to our room past the fish pond and waterfall we thought this is nice until nightime and the waterfall is never switched off it was horrendous you had to get hammered to sleep.The quality and quantity of the food could not be faulted but the temperature could it was always luke warm so we ate out too often i would return to tenerife but i would go self catering

Room tip: rooms in the front block
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank DUKEDAVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 5 weeks ago

Dear DUKEDAVE

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion.

On the one hand, we are glad to know that our smooth check in, the attention of our helpful and friendly staff and the quality and quantity of our gastronomy have met your expectations.

On the other hand, we are sorry to know that the noise made by the waterfall did bother you during the nightime and that the temperature of our food was not enough hot for you.

We would like to clarify that the food served is hot, we use a food thermometer to take the temperature of it. But as the temperature of the food is subject to very subjective preferences, any dish serve that is not at the temperature desired by a client will be changed by one of our waiters/waitresses and served again at the temperature our client desire.



Once more, your opinion is highly appreciated. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2018 via mobile

Just back after reading the reviews I was worried the hotel is a diamond stayed alinclusive food amazing serloin steaks full breakys and drinks strong staff freindy hotel spotless booking for next year as we speak xx

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank michellehQ3208RC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 5 weeks ago

Dear michellehQ3208RC.

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion. We have carefully read your comments and we feel happy to know that we have fulfilled your expectations.

Every day we strive to offer our guests the highest quality and efficiency in the service, in order to enjoy a great vacation. We are glad to know that, especially, the attention of our helpful and friendly staff, your all inclusive option, our fresh and varied gastronomy, the selction of drinks and the cleanliness have allowed you to enjoy a wonderful stay at our hotel.

Once more, your opinion is highly appreciated. We work hard to exceed our guest's expectations and to know that you have already booked our hotel for next year, means a motivation to us. We hope to have the pleasure and the honour to repeating this experience for you again. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2018 via mobile

Had a lovely time, room was lovely, managed to get a sun lounge everyday and breakfast was amazing. However the Man at reception let it down for you, he was so so so rude!! Didn’t want to help anyone, spoke to you like crap! Seen him have about 5 different arguments with guests! He shouldn’t be a receptionist if that’s the why he deals and talks to people. Shame he lets it down for you!!

Date of stay: November 2018
Trip type: Travelled as a couple
3  Thank ashleighs46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 5 weeks ago

Dear ashleighs46

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion. We have carefully read your comments and we feel happy to know that we have fulfilled your expectations.

Every day we strive to offer our guests the highest quality and efficiency in the service, in order to enjoy a great vacation. We are glad to know that, especially, your lovely room, the sunbathing areas and our varied breaksfast have allowed you to enjoy a lovely time at our hotel.

We are very surprised by your comment regarding our receptionist. Our staff is formed by a very well trained and professional team who are always friendly and helpful. Of course, we are taking good note of your comment and we will address it immediately. Your constructive feedback help us to always improve our services in order to provide a better experience for our guests where it is possible.


Once more, your opinion is highly appreciated. We work hard to exceed our guest's expectations and to know that you have had a lovely stay at our hotel, means a motivation to us. We hope to have the pleasure and the honour to repeating this experience for you again soon. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2018 via mobile

Recently returned from staying at this hotel, handy location and nice reception area, 2 blocks one self catering the other just rooms,there are some bungalows also, lifts in both blocks, there are 2 big pools, 2 children's pools and a Jacuzzi in the middle, above 2 supermarkets and has a tour operator in the hotel called cougar,he was fab when it came to booking trips and just general friendliness, the sun does get shaded because of the building layout but the shade is a blessing at times with the heat!sun beds are plentiful and there's not an issue getting one as there locked up until the pool area is cleaned every morning. Rooms are clean,but all inclusive rooms are basic,no kettle so have to wait until the canteen opens for breakfast at 8am! I was really happy with my stay here,and was surprised at how many British staff worked here also! I'm looking forward to going back in febuary and October next year!xx

Date of stay: October 2018
Trip type: Travelled with friends
1  Thank themouthyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kn Hoteles C, Director at Kn Columbus Aparthotel, responded to this reviewResponded 5 weeks ago

Dear themouthyone.

Thank you very much for choosing KN COLUMBUS APARTHOTEL to spend your vacations and taking the time to let us know your opinion.

We work hard to exceed our guest's expectations and to know that you are looking forward to coming back to our hotel in February and October next year, means a motivation to us. We hope to have the pleasure and the honour to repeating this experience for you again. Thank you very much for chosing our hotel.

Best regards,
The Management
KN COLUMBUS APARTHOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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