We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,852)
Filter reviews
1,852 results
Traveller rating
914
454
282
104
98
Traveller type
Time of year
LanguageAll languages
More languages
914
454
282
104
98
Show reviews that mention
All reviews entertainment team bingo bongo bar staff thomson rep water polo inflatable slide great holiday inclusive bands foam party main beach tv remote family holiday every night plenty of choice crisps show cooking themed nights
Filter
Updating list...
467 - 472 of 1,852 reviews
Reviewed 9 September 2017 via mobile

Great hotel for a family holiday with children.
Swift check in, reception staff always ready to help with any queries. Rooms are well sized and kept meticulous. A decent variety of food & drink on offer, something for everyone. The entertainment staff were great, keeping the kids occupied morning & night and hosting a variety of different activities & events.

Would recommend for those seeking a break with the kids.

Stayed: September 2017, travelled with family
Thank Kayleigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IgnasiPrieto, Gerente at Ohtels Villa Dorada, responded to this reviewResponded 12 September 2017

Dear CeilidhMarie,

Thank you very much for sharing your staying experience on TripAdvisor.

We are very delighted to know that you enjoyed your recent stay with us. We value your great comment as this will be our motivation to keep delivering excellent service to our guests.

We are really happy to hear that our staff made your stay very grateful.

I look forward to welcoming you again on your next stay at Ohtels Villa Dorada.

Kind regards,

Ignasi Prieto
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

Reception: Quick check in on arrival, staff helpful, e.g booking taxi to water park, confirming airport transfer.

Rooms: clean, modern, good sized balcony, nice white towels.
As mentioned in previous reviews there is only one mirror in bathroom, which isnt ideal. No kettle, which personally we would have liked.
Also the curtains were stained with white marks. Hopefully this is something the hotel can be aware of in future. Sheets changed/rooms cleaned daily.

All inclusive: breakfast was very good, wide variety and the cooking if fresh omelettes, eggs, pancakes and toastie were great.
Lunch/dinner was very repetitive as expected and quite bland. The desserts looked amazing but lack any taste.

There is a snack bar which is also available in between or if you get fed up of the restaurant. Chips, hotdogs, burgers etc.

The staff in the restaurant/bars were all very efficient and friendly for the most part.

Although the guy on the pool bar (same one every day) was very abrupt/rude at times. On one occasion he poured me half a glass of wine (bottle finished) then couldn't find the bottle opener to open a full one. He said no more wine and handed me half the glass. What a joke! Not friendly and not doin his job very efficiently. We tried to avoid the pool bar after this. I was also told that cocktails were only served at the indoor bar.

Pool: 2 pools. Kids one tiny (like a paddling pool) suitable for tots.
Large pool...no inflatables allowed but balls allowed!
Sat/sun 4pm inflatable slide (see pic)
Loungers were a nightmare as many other people have commented. Towels on loungers from 9/9.30am when nobody were actually using them. Policy says: return within 30 minutes or they will be removed...this is defo not the case. Very ignorant and I personally don't wanna set my alarm on holiday to get up to place a towel down on a lounger so nobody else can have it!

My advice would be go to the beach...5/10 min walk, plenty loungers, beach bar.

Entertainment: music played pool side...got repetitive. Hotel staff did show cooking/cocktail making/ foam party through the day which was good.

Night time entertainment from 10pm varied: Spanish dancing, acrobats, parrot shows etc. Plenty of seats too.

Overall I can say the staff work very hard in the hotel...that is clear to see.
Attention to detail could make a difference.
We were there for a week, I don't think we could of stayed any longer.


Stayed: August 2017, travelled with family
2  Thank Fifer2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IgnasiPrieto, Gerente at Ohtels Villa Dorada, responded to this reviewResponded 11 September 2017

Dear Fifer2015,

Thank you very much for your comments of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects like these.

It is a pleasure to announce that we are working hard and fast to avoid the same situations.

In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

Please reach out to me directly at direccion.villadorada@ohtels.es if you would be like to come back again. It would be such a pleasure to personally welcome you back to our sweet hotel!

With much appreciation,

Ignasi Prieto
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

This is a nice hotel clean and all the staff were very polite and pleasant. The rooms were a nice size and cleaned every day.The pool is a bit slippy around the edges but the sun does not get over the building onto the pool until after 10am.We always got sunbeds but if you came down after 9 they had all gone. If you want go to the 2 very nice local beaches there is no where to sit if you wanted to spend the afternoon back around the pool. There is very little for adults to do as the daytime entertainment is for kids.The restaurant is the best thing about this hotel the food was lovely all fresh ,hot and so much choice on hot plates different each day and a grill with a meat and a fish and special dishes of the day. 3 themed days each week with huge sea food and cheese selections. It is a short walk left from the front door down to the bus stop with buses to Cambrils,Tarragona and the market at bonna Vista. You get your tickets from a shop if you are going to need more than 8 it is cheaper to buy a card of 10 which to can toped up and works for all people traveling so no need to have a card each you just beep it as many times as there are people traveling. Salou its self is very built up but the prom is nice with lots of fountains the one by the Port is the best with a sound and light show all free.

Stayed: August 2017
1  Thank Lesley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IgnasiPrieto, Gerente at Ohtels Villa Dorada, responded to this reviewResponded 11 September 2017

Dear Lesley,

Thank you for your review of our hotel following your recent stay with us.

I have shared your feedback with all the staff.

I take note of your comment about the sunbeds and hope to solve it as soon as possible. I am happy to inform you that we are working to resolve the problem with the pool floor as soon as possible.

We are all looking forward to your next visit to our hotel for another nice holidays.

With the warmest regards,

Ignasi Prieto
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017 via mobile

Spent a week in August family of 10 Hotel basic with basic rooms very clean Went half board plenty of food choice but hectic in restaurant waited for tables to be cleaned not enough staff Entertainment round pool very good But very slippery round pool Hotel is on a hill and the surrounding area very hilly Would not return to this hotel due to the location

Stayed: August 2017, travelled with family
Thank talbot30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IgnasiPrieto, Gerente at Ohtels Villa Dorada, responded to this reviewResponded 11 September 2017

Dear Talbot,

Thank you for your review of our hotel following your recent stay with us.

I have shared your feedback with the cleaners.

I take note of your comment about the restaurant and hope to solve it as soon as possible. I am happy to inform you that we are working to resolve the problem with the pool floor as soon as possible.

We are all looking forward to your next visit to our awesome hotel for another nice holidays.

With the warmest regards,

Ignasi Prieto
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

i had the best 2 weeks here i loved it !!! it was brilliant the entertainment was great it was fun and the fun never stopped.
the hotel was clean fresh sheets and towels everyday nothing boring at all it was constant fun.
the pool was clean no rubbish anywhere and the people who worked there are all friendly plus never stopped smiling. The entertainment staff we had Genis, Kevin & Alba. These 3 made the holiday! They spoke to you while on shift and even on their breaks they would still make sure the kids and others were having a great time.

Theirs free drinks all day and its amazing me and my partner didn't have to go anywhere because all the entertainment was there everyone had a laugh and i would go there again with no problem !!!!

Room Tip: request poolview
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Laura J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IgnasiPrieto, Gerente at Ohtels Villa Dorada, responded to this reviewResponded 13 September 2017

Dear Laura,

We are very glad to hear you did enjoy so much with us!

In name of all staff, and specially from our entertainment team, we send you a very big hug!

We really hope to see you back here very soon.

Yours sincerely,

Ignasi Prieto
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews