We've just got back from a weeks holiday and had an amazing time although we were slightly concerned after reading some of the reviews. I can only assume that the negative comments have come from some stuck up snobs who would never be happy no matter where they were stopping and if at any point there food was cold it was only because the restaurant was so big that they had wondered around looking at the massive choice for so long before sitting down to eat!
Our rooms were immaculate and cleaners were in daily. Lovely large towels , also changed daily.
We had an unfortunate incident where my husband had his sunglasses switched by a member of staff in the saphir bar and didn't get them back .... but decided not to let this spoil our holiday .
The entertainment team was basically a handful of teanagers dancing round the pool twice a day and then dancing again on an evening .... but friendly enough all the same.
We met some lovely people, had a lovely holiday And will definitely return to this hotelMore