This hotel offered the charm of a small hotel with all the amenities of a large hotel. Wonderful pool and courtyard area. Clean room. Comfortable bed. I was very surprised with how nice it was! I would recommend it to anyone coming to the area.
we've stayed here many times before and had a bad experience with people staying above us. we had no resolution from front desk. ended up leaving at 1 a.m., a day earlier than expected and had a 7 hour trip home with no sleep. Not a good experience to say the least. Looking at other options, because we stay in Kerrville OFTEN....
All Great, Friendly staff. Very courteous staff. Very nice room. beautiful grounds and gorgeous pool area. An actual KING size bed, not a reduced size king, Internet was super fast and never kicked me off. Best hotel room I have ever stayed in. Even better than the high dollar hotels.
Old hotel but good shape and nice surroundings makes it a good stop. Our room could use some comfortable sitting for two people, but was not bad. We had been there before and expect to return. This stay was off season, so it was more quiet then normal.
As always (we stay here at least three times a year or so) everything was great. The hotel is clean, breakfast is decent and the staff is very nice and helpful. I would recommend this best western to anyone traveling to Kerrville.
I have been driving crosscountry with a dog and this is the best so far. No fridge or microwave but the huge room and high level of accommodation for pets well makes up for that inconvenience. I arrived midweek off season and there was room to play Frisbee with my dog in the back parking lot.
Breakfast was so so. Beware, they charge for drinks so just take your own coffee from the room.
Lovely pool courtyard.
The man who checked me in the afternoon of December 15th was wonderful, gracious, and exceedingly helpful. If BW management is reading this, give him a raise or at least employee of the month!
