The hotel was sold out, so we ould not get extra pillows. Then I asked again later that night and the new person at the desk got me the pillows. So basicaly the lady at the desk did not want to help, this makes it average. If ownership will not train and vet out the right type of person for customer service then you get average.
This is not to say most 99% of the folks where nice and helpful. Some folks just don't get it. Leave your attitude at home. Now the room
Had the Jacuzzi room. We did not use, but it looked ok. Bed was comfortable and with the extra pillows i survived. Would I tell you not to stay here, NO try it. I think it just needs some updating and better training. I would try it again, and hopefully get a better feel then AVERAGE,
- Official Description (provided by the hotel):
- Set in the heart of Texas Hill Country, the Hampton Inn Kerrville is just a short drive from San Antonio, located off I-10. Relax and recharge in a comfy guest room with free high-speed internet access, and wake up with a delicious free hot breakfast. Located near a variety of businesses, the hotel offers a professional function room that holds up to 80 guests. Lounge in the soothing whirlpool, unwind in the sauna or plunge into the outdoor pool. Re-energize with a workout in the modern fitness center or refresh with tea or coffee in the cozy lobby 24 hours a day. ... more less
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- Also Known As:
- Hampton Inn Kerrville Hotel Kerrville
- Kerrville Hampton Inn