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All reviewsburger kingla quintasfront deskgas stationleave your carbiscuits and gravyexcellent hotelroom was cleanparking lotrental caran early morning flightnext morningyogurtcomplimentary breakfasta great place to stayshuttle servicedefinitely stay here again
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Reviewed 19 July 2018

The service was great and the staff really helpful and welcoming. They received us really late with the best attitude and accommodated us in a better room for us (baby, stroller, suitcase, etc) and the check out was fast and clear so we could be on time for our trip.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with La Quinta
Thank P8497AIanac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP6268, Guest Relations Manager at La Quinta Inn & Suites Houston Bush Intl Airport E, responded to this reviewResponded 23 July 2018

Dear P8497Alanac,

Thank you so much for taking the time to write about your stay with us, we appreciate it. We're so happy to know you enjoyed your stay and you received the excellent service we strive for. We look forward to seeing you again during your future travels to the Houston area!

Thank you,
Minal P. | Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

I checked in at 3AM and still got excellent service. Lobby and my guest room were very clean. Convenient shuttle. Close to the airport but quiet room .i've stayed at many hotels lately this was one of my best-ever stays. Perfect stay .THANK YOU!

  • Stayed: July 2018, travelled on business
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Review collected in partnership with La Quinta
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP6268, Guest Relations Manager at La Quinta Inn & Suites Houston Bush Intl Airport E, responded to this reviewResponded 10 July 2018

Dear Michael H,

Thank you so much for taking the time to share your kind comments regarding your experience. We're so happy to know we were able to get you settled in for a restful night, even though it was short. We look forward to seeing you again during your future travels in/out of Houston Bush Int'l Airport.

Thank you,
Minal P. | Operations Director

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Reviewed 8 July 2018

It was far from anything, No restaurant in hotel and room needed maintenance. The staff was friendly. There is a restaurant at the hotel next door and there was a shuttle. The van was going to break down.

  • Stayed: June 2018, travelled solo
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Review collected in partnership with La Quinta
Thank brandil65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP6268, Guest Relations Manager at La Quinta Inn & Suites Houston Bush Intl Airport E, responded to this reviewResponded 10 July 2018

Dear brandil65,

Thank you for taking the time to share your comments. We're sorry you didn't have the best possible stay. We strive to provide our guests with a comfortable stay, so please rest assured your comments have been forwarded to our maintenance team for immediate review and resolution. Although, we don't have a restaurant on-site, I do want to let you know that we are in the process of adding a bar to our hotel and new delivery options are always being added to our area. We hope you will come see us again for a better experience.

Thank you,
Minal P. | Operations Director

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Reviewed 1 July 2018

Unfriendly staff. Liars. Housekeeping manager played games by skipping my room many times for cleaning. The refrigerator in my room had mild and it smelled pretty bad. They refused to change the refrigerator. I left many phone calls and messages at the front desk for the manager to call me to get reinburst for all those days I had to live in a room with mold. Never got an call back poor customer service.

  • Stayed: June 2018, travelled solo
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Review collected in partnership with La Quinta
Thank Escape528220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQMinal, Operations Director at La Quinta Inn & Suites Houston Bush Intl Airport E, responded to this reviewResponded 3 July 2018

Dear Valued Guest,

Thank you for sharing your comments. We're sorry you had troubles during your stay. It is our goal to meet each of our guests expectations and work with them to ensure a satisfactory stay. Your comments have been shared with our team for continuous improvement. We wish you the best during your future travels.

Thank you,
Minal P. | Operations Director

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Reviewed 1 July 2018

Arriving at this La Quinta after more than 15 hours travel, I really appreciated the fast airport shuttle and the kindness and consideration of the staff. This is a typical La Quinta and you can count on the cleanliness and amenities, but the people make all the difference

  • Stayed: June 2018, travelled solo
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Review collected in partnership with La Quinta
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQMinal, Operations Director at La Quinta Inn & Suites Houston Bush Intl Airport E, responded to this reviewResponded 3 July 2018

Dear Sue M,

Thank you for taking the time to share your experience. We're so happy you enjoyed your stay and we were a good source of relaxation after your long travels. We hope to continue being your choice for lodging during your future travels to the Houston area.

Thank you,
Minal P. | Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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