Comfortable bed, big television, nice and spacious bathroom.
Great food for breakfast, lunch, and breaks.
Servers were fantastic and attentive.
Nice location adjacent to the Galleria Mall
Long wait to check in and to get assistance at the front desk when my key didn't work.
Nobody vacuumed our meeting room for three days!
Poor room service. The server copped an attitude with me when I didn't add to the already outrageous gratuity and delivery charge. Even before he left in a huff, he was one of the least friendly individuals I've every had bring a meal to my room. He was just going through the motions trying to get through his shift. Didn't set the table for me and didn't tell me what to do with the table when I was done with it like they usually do at high-end properties. I asked for 2 glasses of water with lemon twice while ordering and still got only one glass with no lemon - not even with my salmon, which was overcooked (I asked for it to be medium rare).More
- Free Wifi