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Reviewed 9 October 2018 via mobile

The hotel was very classic and customer service was top notch. The Trellis Spa was amazing & had all the amenities. The room was a little small but Cozy & comfortable. It was an older but classic 4 Star hotel. The Concierge Floor was a nice touch and offered nice selection. Great place for a couples/adult getaway. Would not recommend for small children. Great getaway from the city in the city.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank dvpolk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve F, General Manager at The Houstonian Hotel, Club & Spa, responded to this reviewResponded 9 October 2018

Dear dvpolk:

Thank you for taking the time to review your recent stay at The Houstonian. We appreciate your business, and are pleased you found our customer service top notch. Trellis Spa is the only Forbes Four-Star spa in Houston. We are delighted that your getaway was enjoyable, and you were able to take advantage of our Concierge Level. We look forward to welcoming you back soon.

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Reviewed 7 October 2018 via mobile

amazing facility for a dedicated group of (learning) professionals all of this week. this hotel is simply excellent. great locale in a great city. the staff here are all phenomenal. tremendous customer service attitude permeates all work roles. the rooms, eateries, exercise facilities & services...it’s all great. well worth the expenditure to be catered to in this very business-minded city.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank IanRyan417
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve F, General Manager at The Houstonian Hotel, Club & Spa, responded to this reviewResponded 8 October 2018

Dear IanRyan417:

Thank you for reviewing your recent stay at The Houstonian. We are delighted to hear you found our Conference facility and services top-notch. We are very proud of the customer service our staff offers guests, and appreciate your kind words. We look forward to welcoming you back to our oasis within the city soon.

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Reviewed 24 September 2018 via mobile

Stayed for a business trip. Older hotel which has aged well and elegant. Room was spacious, bed comfortable and nice bathroom. Hotel offers rides in the area. Area around hotel is a bit sketchy with facilities for the homeless nearby.

Date of stay: September 2018
Trip type: Travelled on business
Thank surfinbird81
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Steve F, General Manager at The Houstonian Hotel, Club & Spa, responded to this reviewResponded 1 October 2018

Dear surfinbird81:

Thank you for reviewing your recent stay at The Houstonian. We are delighted to hear your kind words about our spacious and comfortable guest accommodations. We appreciate your business and look forward to welcoming you back soon.

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Reviewed 18 September 2018 via mobile

I was at a conference and the people in all locations Front desk
Pool meeting rooms manor house were genuinely happy to be helping. Food was way better than usual Convention fare.
Rooms are comfy. How relaxing to jump in the awesome pool or walk around the rubber track or delight in the spa. Near the galleria and easy access to I-10. Make it your go to hotel in Houston

Date of stay: September 2018
Trip type: Travelled on business
2  Thank Jwghmg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve F, General Manager at The Houstonian Hotel, Club & Spa, responded to this reviewResponded 19 September 2018

Dear Jwghmg:

Thank you for reviewing your stay at The Houstonian. We are delighted to hear that you found our Conference menu appealing, and appreciate the kind words about our wonderful, service-oriented staff. We hope to invite you back to the Houstonian soon to enjoy more amenities the 27-acres offers.

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Reviewed 17 September 2018 via mobile

Wonderfull rooms, with a very comfortable bed, a great TV service but small bathrooms. A good outside pool area and a great nature surounding the hotel. It has a nice classic touch! Really recommend it even though it's a bit pricy.

Date of stay: September 2018
Trip type: Travelled with family
Thank Bernardo Sebast... D
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Steve F, General Manager at The Houstonian Hotel, Club & Spa, responded to this reviewResponded 17 September 2018

Dear bernardodamm:

Thank you for reviewing your recent visit to The Houstonian. We appreciate your kind words about our classic hotel and beautiful 27-acres of nature that surrounds the property. Your feedback has been shared with our team and the insight you provided will be used to improve guest experience. We look forward to welcoming you back to The Houstonian soon.

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