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Reviews (2,002)
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Traveller rating
1,328
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54
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Reviewed 5 March 2016

Four Season atmosphere caught my attention, as well as its friendly courteous staff, and cozy rooms. The pillows are so comfortable and the gym amazing. The location is just right with a shopping area opposite for convenience. I would recommend this hotel to others so they can tell of similar experience.Keep up the good works FOUR SEASON.

Room tip: floor 7 quieter good internet
Date of stay: February 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Dianne F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this reviewResponded 9 March 2016

Dear Dianne F:

I wish to express my appreciation to you for taking the time to send such a great review of your recent stay at Four Seasons Houston. It was a delight to learn that our staff provided warm hospitable service, that your accommodations were pleasing, especially the pillows, and that the gym was remarkable and fit your workout needs. Even more gratifying was your recommendation of our hotel to others, as that is the highest compliment of all, and we thank you for that honor.

I look forward to the privilege of welcoming you back to Four Seasons Houston, soon and often.

Sincerely,

Tom Segesta
General Manager

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Reviewed 4 March 2016

Probably not on par with other Four Seasons properties, but it is still an excellent business hotel. The staff is courteous and helpful. The food is very good. Rooms are spacious and very functional for the business traveler. Some of the fixtures and decor are looking tired.

Date of stay: December 2015
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank NYCBOS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this reviewResponded 9 March 2016

Dear NYCBOS:

Thank you for taking the time to send your considerate feedback regarding your recent stay at Four Seasons Houston. It was a pleasure to learn that our staff offered hospitable and helpful service, that you enjoyed the food. and that your accommodations were airy and fit your business needs. I am very excited to inform you that we are in the midst of a multi million dollar renovation and the final results will be will be a much enhanced, beautifully transformed product. I look forward to welcoming you back to enjoy the enrichment of our hotel in the near future.

Sincerely,

Tom Segesta
General Manager

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Reviewed 3 March 2016

We had Concert on Friday night and Rocket game on Saturday night. Great location from The Toyota Center. Excellent stay and Excellent Room. Great bar and the service of In Room Dining was amazing. Breakfast came in 20 minutes.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Jeffery M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this reviewResponded 4 March 2016

Dear Jeffery M:

Thank you for taking the time to send your complimentary review of your recent stay at Four Seasons Houston. It was certainly our good fortune that your entertainment plans led you to our hotel, and such a pleasure that your accommodations were pleasing, that you enjoyed the bar, and that your room service food was exceptionally tasty and delivered quickly. Positive feedback such as yours is so gratifying for all of us here, and we look forward to a future opportunity to welcome you back to Four Seasons Houston as our valued guest.

Sincerely,

Tom Segesta
General Manager

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Reviewed 2 March 2016

A beautiful hotel in the middle of all the venues of downtown Houston. The staff was friendly and the service was excellent: the doorman, check in, restaurant, bar and housekeeping. It was a perfect getaway.

Date of stay: February 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank diannew392
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this reviewResponded 3 March 2016

Dear Dianne W:

Thank you for your efforts to send such uplifting feedback regarding your recent stay at Four Seasons Houston. It was a pleasure that you found our hotel beautiful and well located to meet your needs in downtown, and wonderfully gratifying that our staff offered excellent service in every area, from the doormen, to check-in, to our restaurant, and housekeeping service. Our highest goal is to provide the flawless getaway that you described, and it was very rewarding to learn that we accomplished that guest experience for you. We look forward to the privilege of welcoming you back to Four Seasons Houston in the future with eager anticipation.

Sincerely,

Tom Segesta
General Manager

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Reviewed 1 March 2016

If you want top quality service and accommodations, consider Four Seasons Houston.
Well situated and very well managed. The food was excellent and the people were all pleasant and very helpful. Everything was very clean and the rooms were very comfortable.

Date of stay: February 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank jcreeron
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this reviewResponded 3 March 2016

Dear Jcreeron:

Thank you for taking the time to send such a great review of your recent stay at Four Seasons Houston. It was a pleasure to read your kind accolades of our service levels, accommodations, convenient location, exceptional food and certainly most rewarding that our staff provided hospitable and helpful service. It is always an honor to share guest compliments with our staff, and we were all grateful for your recognition.

We look forward to the privilege of welcoming you back to Four Seasons Houston, soon and often.

Sincerely,

Tom Segesta
General Manager

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